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Bluetooth 4.0 Model UB400

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Bluetooth 4.0 Model UB400

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Bluetooth 4.0 Model UB400
Bluetooth 4.0 Model UB400
2020-10-10 00:11:01 - last edited 2020-10-19 05:35:40

Hello --

 

I purchased a TP-Link USB Bluetooth Adapter for PC(UB400), 4.0 Bluetooth Dongle and can't install the drivers downloaded from here:

 

https://www.tp-link.com/us/support/download/ub400/

 

I tried the three suggestions listed here and none of them worked:

https://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/error-1935-when-trying-to-install-bluetooth/1df74ec8-3cb1-4d92-a343-571503c6dae4

 

I get "error 1935" on my Windows 7 64-bit system. Here is a screenshot. Any help you could provide would be greatly appreciated. Thanks!

 


 

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Re:Bluetooth 4.0 Model UB400
2020-10-10 03:54:51 - last edited 2020-10-19 05:35:40

@Kathy_Z I tried, but the driver says it can't be installed in safe mode. I had to try a clean boot, and it still didn't work.

 

I have a laptop, but it has Windows 10 installed on it and it already has blutooth 4.0 capabilities. If I plugged in the adapter, it would probably recognize it immediately since the OS already has its own driver, right?

 

I'll try the firewall idea tomorrow and report back to you.

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Re:Bluetooth 4.0 Model UB400
2020-10-10 14:34:32 - last edited 2020-10-19 05:35:40

@Kathy_Z I tried disabling the firewall and I got the exact same problem. Any other suggestions?

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