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ARCHER C5 C1200 V4 Frequent disconnections

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ARCHER C5 C1200 V4 Frequent disconnections

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ARCHER C5 C1200 V4 Frequent disconnections
ARCHER C5 C1200 V4 Frequent disconnections
2020-11-17 14:51:59 - last edited 2020-11-18 06:10:41
Model: Archer C1200  
Hardware Version: V4
Firmware Version: 3.16.0 0.9.1 v6015.0

I have recently purchased a TP link router, Archer C5 c1200 v4 and facing the auto disconnect/ restart issue often.

 

The router automatically reboots randomly and takes upto 1-2 mins to reconnect. Can anybody help resolve the issue please? 

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#1
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6 Reply
Re:ARCHER C5 C1200 V4 Auto Reboots.
2020-11-18 04:37:04 - last edited 2020-11-18 04:44:44

Check if the router overheats. You can search through the logs for more details during the reboot event.

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#2
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Re:ARCHER C5 C1200 V4 Auto Reboots.
2020-11-18 06:07:11

@Ivaylo Hi, no it's not overheating.

 

also my bad it's not rebooting, it disconnects randomly. i see the router is switched on but my phone/laptop gets disconnected.

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#3
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Re:ARCHER C5 C1200 V4 Auto Reboots.
2020-11-18 06:09:44 - last edited 2020-11-18 06:14:50

Still, the logs would provide valuable information about the issue.

Wireless settings :

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#4
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Re:ARCHER C5 C1200 V4 Auto Reboots.
2020-11-18 06:11:32

@Ivaylo oh okay. I'll check the logs too.  between is there any general solution for the disconnections?

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#5
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Re:ARCHER C5 C1200 V4 Auto Reboots.
2020-11-18 06:16:55 - last edited 2020-11-18 06:40:19

It could be for many reasons. As a start check your wireless settings, I edited my last post. Make similar settings for the 5GHz band (just for mode use a/n//ac or n/ac mixed).

If the issue still persists try:

Wireless 2.4GHz ->channel:11 and Channel Width:40MHz, Region: <your region>

Wireless 5GHz ->channel:44 and Channel Width:40MHz, Region: <your region>

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#6
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Re:ARCHER C5 C1200 V4 Auto Reboots.
2020-11-18 14:57:27
Thank you so much !! will try this once now.
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#7
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