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Archer C6 limits speed to 10mbps, while the available speed is 100mbps from the provider

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Archer C6 limits speed to 10mbps, while the available speed is 100mbps from the provider

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Re:Archer C6 limits speed to 10mbps, while the available speed is 100mbps from the provider
2020-12-20 07:29:59 - last edited 2020-12-20 07:35:17

@Srikrishna.M 

 

What device is sitting before the Archer C6 - ISP cable modem, ISP router, etc. ?

Capture & post the following screenshot:

 

 

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#12
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Re:Archer C6 limits speed to 10mbps, while the available speed is 100mbps from the provider
2020-12-20 16:51:03

@Ivaylo 

 

Please take a look into the 2 screen-shots, 1 for the basic settings you asked. The other one is to know what the speed ISP is providing when connected directly to my laptop without the router.

 

1. Basic settings.

 

2. Internet speed without router (Cable directly connected to the lan port of laptop)

 

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#13
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Re:Archer C6 limits speed to 10mbps, while the available speed is 100mbps from the provider
2020-12-20 17:28:35

@Srikrishna.M 

 

Exactly what I have suspected:

 

That's the reason you don't see speeds over 10 mbps when you connected to C6 router.

Change the ethernet cable between your modem and the C6 router with new one Cat 5E ot Cat 6.

Then on your C6 make sure you have the setting for Duplex to Auto negotiation:

 

 

 

Finally you should see the correct speed if everything is OK in your C6:

 

 

 

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Re:Archer C6 limits speed to 10mbps, while the available speed is 100mbps from the provider
2020-12-20 17:36:28

@Ivaylo 

 

In the 2nd screenshot, using the same cable I got > 100mbps without the router. Why should there be any issue with the cable ? Please clarify.

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Re:Archer C6 limits speed to 10mbps, while the available speed is 100mbps from the provider
2020-12-20 17:48:58 - last edited 2020-12-20 21:21:25

If you are using the same ethernet cable to connect your laptop to the ISP router directly and observe speed >100mpbs and then this same cable to connect the ISP router to your C6 and observe only 10 mbps on the Internet port, that means C6 can't negotiate faster speed with this cable.

So, either C6 doesn't like this cable or your C6 Internet port is faulty.

To exclude the first reason try with different cable first (like I mentioned in my previous post).

If the issue persists, then you should seek assistance from your local support.

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