Deco M5 Wifi Signal Problem
Deco M5 Wifi Signal Problem
Greetings,
I have a problem with my Deco M5 (bought only 1 device), there is a wifi connectivity issue it drops significantly and my smartphone recognize poor wifi also tried connecting my PC and it shows 1 bar only, tried to turn on and off 2.4Ghz and 5Ghz giving the same result is this defective?
Note:
• Only bought 1 deco so this is not mesh setup.
• We already have Deco E4 Mesh System but it has a different network and ISP.
• LAN seems working only Wifi connectivity/signal have the problem.
• Tried 2.4Ghz and 5Ghz one by one and problem still there.
• Tried to reset and setup again it is showing the same problem.
• Tried it with multiple device and it is showing the same problem.
• Updated the firmware to the latest version from stock and it is showing the same problem.
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Same problem here!
I bought the kit with 3 units and configured and updated to the latest version, everything working correctly.
After a few hours, one of the Decos started to have the problem with a weak signal and instability.
I did all the tests mentioned here and it didn't work.
I decided to take the product to the store and exchange it for a new one.
I reinstalled everything again and after 24 hours of use 2 Decos had the problem.
I am very frustrated with TP-Link, the product is not cheap and has this type of failure which is clearly hardware problems / some faulty batch I have no more confidence in the brand.
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@TP-Link
I have the same problem with them and already did your suggested step to do, but still doesn't change the low signal even in front of the deco mesh m5, I have 3 of them, but only one is having that issue, is there any things needed to do to fix it?
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Helpful: 1
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Replies: 14