No devices showing in TP Link Utility

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No devices showing in TP Link Utility

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No devices showing in TP Link Utility
No devices showing in TP Link Utility
2020-12-29 10:01:42 - last edited 2020-12-31 05:56:57
Model: TL-PA9020P KIT  
Hardware Version: V4
Firmware Version: 2.2.3149

I've connected one of my adapters next to my WAN connection, using FTTP, and the other into the study where it then connects to the modem/router. 

 

Internet is working perfectly, no issues with the WAN connection dropping or anything, but i can no longer see the 2 devices in the PLC utility software and i'm unable to connect a third device as another pass through. I have the model that has 2x Ethernet ports, so if 1 is being used for the WAN, can the other be used to send LAN network back to the third device? 

 

I've tried to reinstall the software but nothing is showing.

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