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Archer AX50 low speeds

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Archer AX50 low speeds

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Archer AX50 low speeds
Archer AX50 low speeds
2021-03-03 13:02:10
Model: Archer AX50  
Hardware Version:
Firmware Version: 1.0.9

Hello i have a problem today i bought this router and speeds dropeed, i called to isp and the say its getting only 100mbps connection, so its weird bcs my speed is 300mpbs. Can you please help me?

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#1
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6 Reply
Re:Archer AX50 low speeds
2021-03-03 13:13:27

@MartasCZR 

 

Check your Internet port negotioatiated speed:

 

If it's 100 Mbps the that's the reason - it should be 1000 Mbps to be able to get more than 100 Mbps trafffic from your ISP. Use a different ethernet cable (Cat 5e/Cat 6) or if that persists change this setting and test again:

 

 

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#2
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Re:Archer AX50 low speeds
2021-03-03 13:59:24

I tried to do that but its still same.

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#3
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Re:Archer AX50 low speeds
2021-03-03 14:07:44 - last edited 2021-03-03 14:09:06

@MartasCZR 

 

What do you mean by "its still the same" ? What's your Internet port negotiated speed right now ? (refer my first screenshot)

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#4
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Re:Archer AX50 low speeds
2021-03-03 14:10:33

Its still gives me a 100mbps even if i tried to change it manually i think the isp connector is broken, because i talked to technician of isp and they told me to try another router and the negrogation was the same even on asus, i tried to connect tp-link to asus and when i connect it it shows 1gbps. He will come in the evening to take a look of the connector from the wall.

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#5
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Re:Archer AX50 low speeds
2021-03-03 14:12:24
You're on the right path. They should be able to solve that.
If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#6
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Re:Archer AX50 low speeds
2021-03-03 14:27:06

I hope they do.

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#7
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Views: 727

Replies: 6

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