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Archer C20 does not react at a network, even when its connected

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Archer C20 does not react at a network, even when its connected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C20 does not react at a network, even when its connected
Archer C20 does not react at a network, even when its connected
2021-07-17 07:57:32 - last edited 2021-07-17 12:29:52
Model: Archer C20  
Hardware Version: V2
Firmware Version: 2.0.0 Build 20160726 Rel. 41918

I connected a Ethernet cable to my C20 and my modem. The C20 didn't and doesn't know, that a modem is connected. It seems like there is an error. Please Help me tp-link!

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#1
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1 Accepted Solution
Re:Archer C20 does not react at a network, even when its connected-Solution
2021-07-17 12:26:52 - last edited 2021-07-17 12:29:52
It is a Speedport Smart 3 from "Deutsche Telekom" . But I checked all ports, and I found the following problem: It wasn't in a LAN port yet. So, I solved that.
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#10
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Re:Archer C20 does not react at a network, even when its connected
2021-07-17 09:17:53

@Ninjaboy08 

 

Check your C20 Internet port status:

 

 

If C20 Internet port states Unplugged even the cable to the modem is connected, then use another cable CAT 5E/6 or another modem LAN port to connect.

Then observe the C20 internet port status again.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#2
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Re:Archer C20 does not react at a network, even when its connected
2021-07-17 09:33:24 - last edited 2021-07-17 09:36:33

But I'm on an older page. I'm lucky that I'm using the Tether app.

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#3
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Re:Archer C20 does not react at a network, even when its connected
2021-07-17 09:43:02 - last edited 2021-07-17 10:23:45

No, it doesn't look like this. It is the EU version.

 

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#5
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Re:Archer C20 does not react at a network, even when its connected
2021-07-17 11:31:50 - last edited 2021-07-17 11:34:37

@Ninjaboy08 

 

Use a computer browser to access the router settings.

If that's not your router interface a screenshot would be helpful to determine your device model and HW version - here's how can you do that.

Or you can see that here:

 

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#7
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Re:Archer C20 does not react at a network, even when its connected
2021-07-17 11:36:08 - last edited 2021-07-17 11:48:59

I updated the firmware information in the post. The information is from the Tether app, so it's the the version name is exactly.

That's so, because i can't access the information from the computer directly. I tried every single browser as good as possible, but it won't work. 

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#8
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Re:Archer C20 does not react at a network, even when its connected
2021-07-17 12:11:24 - last edited 2021-07-17 12:19:37

@Ninjaboy08 

 

OK So it's an Archer C20 v2 EU FW (there's no newer version).

What's your modem make and model ? Can you see the modem LAN port status where the C20 is connected ?

Have you tried to use a different ethernet cable between the modem and the C20 ?

If the issue persists try using another modem LAN port (if possible) to connect to C20.

A screenshot of the WAN port of C20 would be helpful too to determine its status.

 

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#9
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Re:Archer C20 does not react at a network, even when its connected-Solution
2021-07-17 12:26:52 - last edited 2021-07-17 12:29:52
It is a Speedport Smart 3 from "Deutsche Telekom" . But I checked all ports, and I found the following problem: It wasn't in a LAN port yet. So, I solved that.
Recommended Solution
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#10
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