USB External HDD not recognized
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USB External HDD not recognized
Region : Brazil
Model : TL-WR2543ND
Hardware Version : V1
Firmware Version :
ISP :
I have an external HDD that I regularly use in any computer I have access.
It's an HDD enclosure 2.5" 3.0 USB, with a 750GB WD HDD inside. I use it in computers with all versions of USB, even in my TV. It doens't require an external power source, and just have 01 input/output, which is a USB port.
After plugging it in the router (running with the last available firmware from TP-LINK - 3.13.27 Build 121207), I entered the setup screen of the router, and under USB Settings, pressed RESCAN, but the HDD wasn't recognized.
What happens is that when I plug it in the router, the LED in it starts blinking (in normal usage, the LED becomes red for a couple of seconds, and then becomes steadly blue, when it gets connected into a equipment). It is probably a matter of power, as if the router wasn't providing enough power to it when it's plugged.
Afterwards, I've made the following tests:
1) Used this External HDD in 3 different equipments (a notebook, a netbook and a TV), with different versions of USB ports. It was recognized and read normally in all of them.
2) I tested a pendrive with the router. After RESCAN, it was shown normally in Storage Sharing page.
3) I have downgraded the firmware to 120509 version, plugged the HDD in the router, and once again, it was an unsuccessful try.
What I can conclude from those tests is that:
1) My External HDD is working normally;
2) The router's USB port is working properly;
3) So, if both are working, it can only be a matter of compatibility between them.
That said, I come here to ask you how can I get my external drive recognized. If it's a matter of power, it will probably be solved with a firmware update, I imagine, since the HDD is powered only by its USB port.
I hope to hear from you,
Regards.
Model : TL-WR2543ND
Hardware Version : V1
Firmware Version :
ISP :
I have an external HDD that I regularly use in any computer I have access.
It's an HDD enclosure 2.5" 3.0 USB, with a 750GB WD HDD inside. I use it in computers with all versions of USB, even in my TV. It doens't require an external power source, and just have 01 input/output, which is a USB port.
After plugging it in the router (running with the last available firmware from TP-LINK - 3.13.27 Build 121207), I entered the setup screen of the router, and under USB Settings, pressed RESCAN, but the HDD wasn't recognized.
What happens is that when I plug it in the router, the LED in it starts blinking (in normal usage, the LED becomes red for a couple of seconds, and then becomes steadly blue, when it gets connected into a equipment). It is probably a matter of power, as if the router wasn't providing enough power to it when it's plugged.
Afterwards, I've made the following tests:
1) Used this External HDD in 3 different equipments (a notebook, a netbook and a TV), with different versions of USB ports. It was recognized and read normally in all of them.
2) I tested a pendrive with the router. After RESCAN, it was shown normally in Storage Sharing page.
3) I have downgraded the firmware to 120509 version, plugged the HDD in the router, and once again, it was an unsuccessful try.
What I can conclude from those tests is that:
1) My External HDD is working normally;
2) The router's USB port is working properly;
3) So, if both are working, it can only be a matter of compatibility between them.
That said, I come here to ask you how can I get my external drive recognized. If it's a matter of power, it will probably be solved with a firmware update, I imagine, since the HDD is powered only by its USB port.
I hope to hear from you,
Regards.
