Pairing fails all the time
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Pairing fails all the time
Hello TP-Link Team,
I bought a nearly ne pair of TA2010 (not 4010 but 2010 is not listed there) and I can't pair them. buth look completly new and still have the foil.
What I tried so far:
- putting them into two poweroutlets (that are next to each other) and pairing -> blinking doesnt stop
- same in a distribution socket
- same after resetting both (pushing pairing button for 15 seconds (timed by a clock). After led off and on again, no change in behaviour.
- using tpPLC software:
- both devices are being recognized when being connected to pc via lan cable
- 'add device' with proper password doesn't work on both devices
- changing LED state doesn't work
- changing name does work, even after unpluuging and plagging in again it is kept
Answerin in german is also possible.
Please help. This makes me sad.