Not connecting
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Not connecting
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2022-02-24
Not connecting
2022-02-24 19:31:25
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
1 Reply
Posts: 3901
Helpful: 717
Solutions: 1074
Stories: 12
Registered: 2020-06-23
Re:Not connecting
2022-02-25 10:30:57
Thanks for reaching out to us.
May I know what is the model number and hardware version of your TP-Link router?
If your TP-Link router can't connect to internet firstly, please connect your computer to your modem bypass TP-Link router to check if your modem has internet or not.
If your modem is working fine, then please connect TP-Link router back to the modem and refer to below guide to troubleshoot:
What should I do if I cannot access the internet? - Using a DSL modem and a TP-Link router
What should I do if I cannot access the internet? - Using a cable modem and a TP-Link router
▶ Landscape Mode - Tapo App for Pad
▶ Share Your Pet Story. Win Free Tapo Care!
▶ Smart Action 2.0 Explore and meet the next level home automation.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2022-02-24
Information
Helpful: 0
Views: 471
Replies: 1
Voters 0
No one has voted for it yet.
Tags
Related Articles
[XZ000-G3] firmware failures
4117
0
Report Inappropriate Content
Transfer Module
New message