No internet at 1000Mb / s Full Duplex

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No internet at 1000Mb / s Full Duplex

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No internet at 1000Mb / s Full Duplex
No internet at 1000Mb / s Full Duplex
2022-03-16 10:36:55
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 1.0.7 Build 20220120 rel.74083(4555)

Hello, I need help with the lack of internet after changing the internet bandwidth from automatic to 1000Mb / s Full Duplex,
on the automatic is 100Mb / s

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#1
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4 Reply
Re:No internet at 1000Mb / s Full Duplex
2022-03-16 10:40:55

  @jambi 

 

Follow this thread instructions to approach this issue.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#2
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Re:No internet at 1000Mb / s Full Duplex
2022-03-16 12:08:36

  @jambi Unfortunately, nothing in this manual helped to solve my problem 

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#3
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Re:No internet at 1000Mb / s Full Duplex
2022-03-16 12:17:19 - last edited 2022-03-16 13:00:43

  @jambi 

 

Did you try to change the cable that enters AX55 WAN port with CAT5E or above ?

If not, then try that (if possible). If this still doesn't help follow the final paragraph from the troubleshooting instructions:

"

If the speed still gets stuck at 100 Mbps after checking all the above, it is suggested to comment below, or email support.forum@tp-link.com with the 

subject [Forum ID 270754] Speed limit to 100 Mbps. In either case, be sure to provide the following information:

1. What is the model of the TP-Link router?

2. Is the Internet negotiation speed normal on the router web GUI? Send us the screenshots about the Negotiation speed.

3. What is the device you are testing the LAN speed, what is the model of the adapter?

"

or you may contact your local support to be advised further.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#4
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Re:No internet at 1000Mb / s Full Duplex
2022-03-16 12:22:28

I tried with the 5e and 6a cable, it doesn't change anything

 

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#5
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