Deco X20 Randomly Disconnecting

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Deco X20 Randomly Disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X20 Randomly Disconnecting
Deco X20 Randomly Disconnecting
2022-07-21 09:13:04 - last edited 2022-07-21 09:15:38
Model: Deco X20  
Hardware Version: V2
Firmware Version: 1.1.3

I've just installed a 3 pack Deco X20 in my house and while the coverage is great, I am facing random internet disconnections. The Deco units are still green, but on the phone and laptop it says no internet. It will automatically recover after a couple of minutes, but this is annoying to say the least.

 

I've got the main unit connected to the router, and  when a device connects to the router WiFi network, we're not facing disconnections, so I'm pretty sure there's something with the Deco units.

 

Anyone has any ideas?

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