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Slow connection between AX11000 and Virgin Media Hub 4

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Slow connection between AX11000 and Virgin Media Hub 4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Slow connection between AX11000 and Virgin Media Hub 4
Slow connection between AX11000 and Virgin Media Hub 4
2022-10-24 15:43:11 - last edited 2022-10-25 03:48:01
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.3.1

Hi

 

I have a Virgin Media Hub 4 with a gigabit connection. This is connected in modem mode to my AX11000 via a Cat 6 cable. If I connect my MacBook Pro to the AX11000 by ethernet, the best speed I get is around 650 Mbps. This is similar to the speed I get if I use the AX11000 internal speed checker. However, if I connect my Mac by ethernet to the Hub 4, I get around 850 Mbps. Does anyone have any suggestions about how to speed up the AX11000?

 

Thanks

 

Mike

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Re:Slow connection between AX11000 and Virgin Media Hub 4
2022-10-26 08:09:25

@NorrisMJ 

 

Hi Mike, I'm wondering if you have ever changed the QoS settings on the AX11000. If yes, I suggest disabling that or just manually inputting the actual bandwidth provided by Virgin Media, then testing the speed again.

 

Here you will find how to turn off the QoS settings.

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