No internet SIM Card

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No internet SIM Card

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No internet SIM Card
No internet SIM Card
2023-01-23 20:03:56
Model: Archer MR200  
Hardware Version: V1
Firmware Version: 1.0.0 0.9.1

Hello From one moment to another my router stopped delivering internet services with 4g/3g, BTW I HAVE 2 sim cards from different companies and both work on mobile phones,

 

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Re:No internet SIM Card
2023-02-02 07:54:55

  @Miguelbras 

 

Hello, please help to confirm the following details:

1. When the problem happens, will it recover automatically after a while? or you have to reboot the router to get internet again?

2. How often does it usually happen?

3. When it happens next time, please don't reboot it and send me a system log file saved on Advanced->System Tools->System Log page.

4. You mentioned that you have 2 SIM cards from different companies, are the two SIM cards having the same issue on MR200? and network type shows No Service on both when the issue happens?

5. When you test the SIM cards on the phone, did you monitor for a longer time to see if the LTE connection is stable on the phone? 

6. Who is the ISP of the two SIM cards, please?

 

Miguelbras wrote

Hello From one moment to another my router stopped delivering internet services with 4g/3g, BTW I HAVE 2 sim cards from different companies and both work on mobile phones,

 

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