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TL-MR100 Constant internet connection disruptions

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TL-MR100 Constant internet connection disruptions

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TL-MR100 Constant internet connection disruptions
TL-MR100 Constant internet connection disruptions
2023-02-05 13:48:57 - last edited 2023-02-05 13:54:22
Model: TL-MR100  
Hardware Version: V1
Firmware Version: the last one (no option to update in admin)

My Internet connection is constantly interrupted. The wi-fi network itself works fine. But the picture from the screenshot is every 1-5 minutes.
How can I solve this problem? Or is it a warranty case?

 

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#1
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11 Reply
Re:TL-MR100 Constant internet connection disruptions
2023-02-05 15:17:58 - last edited 2023-02-05 15:18:14

Just in case, my mobile operator is Lithuanian "Labas", and with previous USB wi-fi modem, there were no such problems.

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#2
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Re:TL-MR100 Constant internet connection disruptions
2023-02-07 20:35:43

Please. Help me!

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#3
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Re:TL-MR100 Constant internet connection disruptions
2023-02-08 03:39:33

  @Dwells 

 

Hi, the issue happens only via WiFi connection? Please connect a computer to the MR100 via Ethernet cable and ping external IP address again to see if there are still packets loss every 1-5 minutes, and please also ping the MR100 LAN IP address to see if the LAN works stable.

 

In addition, what is the specific firmware version of your MR100? and please save a system log file on Advanced->System Tools->System Log page for analysis to see if there is any LTE disconnecting records.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#4
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Re:TL-MR100 Constant internet connection disruptions
2023-02-26 16:11:05 - last edited 2023-02-26 16:23:22

I apologize for the delay in replying. I experimented as much as I could and as hard as I could. But it is simply impossible to work in this form, and I am desperate!

 

Connection interruptions are constant, both via wi-fi and ethernet. Through the wire, maybe a little less.

Firmware Version: 1.4.0 0.9.1 v0001.0 Build 210601 Rel.32393n

Hardware Version: TL-MR100 v1 00000002

 

External IP pinging goes smoothly

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#5
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Re:TL-MR100 Constant internet connection disruptions
2023-02-26 16:16:14
Here's the log: https://drive.google.com/file/d/1XN7fjujzCT1-l-swJt6U8eTwToqLXa1U/view?usp=sharing
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#6
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Re:TL-MR100 Constant internet connection disruptions
2023-02-27 13:38:23
I tried turning on the modem settings to use only 3g, but it didn't help. And it seemed to get worse.
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#7
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Re:TL-MR100 Constant internet connection disruptions
2023-02-28 08:58:00

Here's the log:

2023-02-27 21:01:31 [5] Httpd: Clear log.
2023-02-27 21:22:34 [6] System: User(Mac:40:B0:76:9F:75:AA;IP:192.168.1.100) logs in.
2023-02-27 21:22:37 [6] Httpd: DNS 213.226.131.131 resolve succeed for dns.msftncsi com
2023-02-27 21:22:37 [6] Httpd: DNS 213.226.131.131 resolve succeed for www.msftncsi com
2023-02-27 21:22:38 [6] Httpd: DNS 213.226.131.131 resolve succeed for dns.msftncsi com
2023-02-27 21:22:39 [6] Httpd: DNS 213.226.131.131 resolve succeed for www.msftncsi com
2023-02-27 21:37:37 [6] System: User(Mac:40:B0:76:9F:75:AA;IP:192.168.1.100) logs in.
2023-02-27 21:37:40 [6] Httpd: DNS 213.226.131.131 resolve succeed for dns.msftncsi com
2023-02-27 21:37:40 [6] Httpd: DNS 213.226.131.131 resolve succeed for www.msftncsi com
2023-02-27 21:37:41 [6] Httpd: DNS 213.226.131.131 resolve succeed for dns.msftncsi com
2023-02-27 21:37:41 [6] Httpd: DNS 213.226.131.131 resolve succeed for www.msftncsi com
2023-02-27 21:43:00 [5] DHCPD: Recv REQUEST from 40:B0:76:9F:75:AA
2023-02-27 21:43:00 [5] DHCPD: Send ACK to 192.168.1.100
2023-02-27 21:51:01 [6] System: User(Mac:40:B0:76:9F:75:AA;IP:192.168.1.100) logs in.
2023-02-27 21:51:06 [6] Httpd: DNS 213.226.131.131 resolve succeed for dns.msftncsi com
2023-02-27 21:51:06 [6] Httpd: DNS 213.226.131.131 resolve succeed for www.msftncsi com
2023-02-27 21:51:08 [6] Httpd: DNS 213.226.131.131 resolve succeed for dns.msftncsi com
2023-02-27 21:51:08 [6] Httpd: DNS 213.226.131.131 resolve succeed for www.msftncsi com
2023-02-27 22:06:45 [6] System: User(Mac:40:B0:76:9F:75:AA;IP:192.168.1.100) logs in.
2023-02-27 22:06:48 [6] Httpd: DNS 213.226.131.131 resolve succeed for dns.msftncsi com
2023-02-27 22:06:48 [6] Httpd: DNS 213.226.131.131 resolve succeed for www.msftncsi com
2023-02-27 22:18:41 [6] System: Device(1C:CC:D6:83:3D:64) leaves 2.4G Wlan
2023-02-28 05:31:02 [6] System: Device(08:F6:9C:65:46:2D) joins in 2.4G Wlan
2023-02-28 05:31:02 [5] DHCPD: Recv REQUEST from 08:F6:9C:65:46:2D
2023-02-28 05:31:02 [5] DHCPD: Send ACK to 192.168.1.102
2023-02-28 06:11:19 [6] System: Device(AC:15:A2:90:3C:24) joins in 2.4G Wlan
2023-02-28 06:11:19 [5] DHCPD: Recv REQUEST from AC:15:A2:90:3C:24
2023-02-28 06:11:19 [5] DHCPD: REQUEST ip 6501a8c0 already reserved by 1C:CC:D6:83:3D:64
2023-02-28 06:11:19 [5] DHCPD: Send NAK
2023-02-28 06:11:20 [5] DHCPD: Recv DISCOVER from AC:15:A2:90:3C:24
2023-02-28 06:11:20 [5] DHCPD: Send OFFER with ip 192.168.1.103
2023-02-28 06:11:20 [5] DHCPD: Recv REQUEST from AC:15:A2:90:3C:24
2023-02-28 06:11:20 [5] DHCPD: Send ACK to 192.168.1.103
2023-02-28 07:34:53 [6] System: Device(1C:CC:D6:83:3D:64) joins in 2.4G Wlan
2023-02-28 07:34:53 [5] DHCPD: Recv REQUEST from 1C:CC:D6:83:3D:64
2023-02-28 07:34:53 [5] DHCPD: Send ACK to 192.168.1.101
2023-02-28 07:35:41 [6] System: Device(1C:CC:D6:83:3D:64) leaves 2.4G Wlan
2023-02-28 07:35:45 [6] System: Device(1C:CC:D6:83:3D:64) joins in 2.4G Wlan
2023-02-28 07:35:45 [5] DHCPD: Recv REQUEST from 1C:CC:D6:83:3D:64
2023-02-28 07:35:45 [5] DHCPD: Send ACK to 192.168.1.101
2023-02-28 07:39:58 [6] System: Device(7E:BC:57:54:6F:89) joins in 2.4G Wlan
2023-02-28 07:39:58 [5] DHCPD: Recv REQUEST from 7E:BC:57:54:6F:89
2023-02-28 07:39:59 [5] DHCPD: Send ACK to 192.168.1.104
2023-02-28 07:56:48 [6] System: Device(AC:15:A2:90:3C:24) leaves 2.4G Wlan
2023-02-28 08:02:42 [6] System: Device(08:F6:9C:65:46:2D) leaves 2.4G Wlan
2023-02-28 08:02:42 [6] System: Device(7E:BC:57:54:6F:89) leaves 2.4G Wlan
2023-02-28 08:37:32 [6] System: Device(08:F6:9C:65:46:2D) joins in 2.4G Wlan
2023-02-28 08:37:33 [5] DHCPD: Recv REQUEST from 08:F6:9C:65:46:2D
2023-02-28 08:37:33 [5] DHCPD: Send ACK to 192.168.1.102
2023-02-28 08:38:38 [6] System: Device(7E:BC:57:54:6F:89) joins in 2.4G Wlan
2023-02-28 08:38:38 [5] DHCPD: Recv REQUEST from 7E:BC:57:54:6F:89
2023-02-28 08:38:38 [5] DHCPD: Send ACK to 192.168.1.104
2023-02-28 08:44:19 [6] System: Device(AC:15:A2:90:3C:24) joins in 2.4G Wlan
2023-02-28 08:44:19 [5] DHCPD: Recv REQUEST from AC:15:A2:90:3C:24
2023-02-28 08:44:19 [5] DHCPD: Send ACK to 192.168.1.103
2023-02-28 08:50:45 [5] DHCPD: Recv REQUEST from 40:B0:76:9F:75:AA
2023-02-28 08:50:45 [5] DHCPD: Send ACK to 192.168.1.100
2023-02-28 08:52:39 [6] System: User(Mac:40:B0:76:9F:75:AA;IP:192.168.1.100) logs in.
2023-02-28 08:52:43 [6] Httpd: DNS 213.226.131.131 resolve succeed for dns.msftncsi com
2023-02-28 08:52:43 [6] Httpd: DNS 213.226.131.131 resolve succeed for www.msftncsi com
2023-02-28 08:52:47 [6] System: Device(FC:3F:7C:0B:26:26) joins in 2.4G Wlan
2023-02-28 08:52:47 [5] DHCPD: Recv DISCOVER from FC:3F:7C:0B:26:26
2023-02-28 08:52:47 [5] DHCPD: Send OFFER with ip 192.168.1.105
2023-02-28 08:52:47 [5] DHCPD: Recv REQUEST from FC:3F:7C:0B:26:26
2023-02-28 08:52:48 [5] DHCPD: Send ACK to 192.168.1.105
 

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#8
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Re:TL-MR100 Constant internet connection disruptions
2023-02-28 10:46:04

  @Dwells 

 

Based on the system log, the LTE connection is stable, may I know the ping packet loss issue happens only via WiFi or via LAN connection as well?

If you ping the LAN IP address of the MR100(by default 192.168.1.1), is the ping stable?

 

In addition, here is a new firmware for MR100 V1, please download it and update it manually to see if it would be better:

https://www.tp-link.com/en/support/download/tl-mr100/v1/#Firmware

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#9
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Re:TL-MR100 Constant internet connection disruptions
2023-02-28 11:49:45 - last edited 2023-02-28 13:17:27

  @Sunshine 

>>>the ping packet loss issue happens only via WiFi or via LAN connection as well?

both

 

>>>If you ping the LAN IP address of the MR100(by default 192.168.1.1), is the ping stable?

100% uptime

:(

 

>>>In addition, here is a new firmware for MR100 V1, please download it and update it manually to see if it would be better:

done. Do I need to configure anything additional after the update? Because to my great regret, the update did not help :((((

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#10
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Re:TL-MR100 Constant internet connection disruptions
2023-02-28 21:29:15 - last edited 2023-02-28 21:30:59

  @Sunshine just in case, I installed this version and nothing changed :(

TL-MR100(EU)_V1_221011

 Download
Published Date: 2022-12-20

 

 

now I have

Firmware Version: 
1.6.0 0.9.1 v0001.0 Build 221011 Rel.71875n
Hardware Version: 
TL-MR100 v1 00000002

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#11
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