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NO INTERNET on MR500 Three UK

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NO INTERNET on MR500 Three UK

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
NO INTERNET on MR500 Three UK
NO INTERNET on MR500 Three UK
2023-03-25 21:57:38
Model: Archer MR600  
Hardware Version: V1
Firmware Version: udisk_Archer_MR500()v1_1.0.0_0.9.1_[220130-rel31909]_up_boot_total_2022-01-30_08.58.47

PLEASE NOTE MY MODEL IS THE ARCHER MR500 BUT YOU DONT HAVE IT IN YOUR DROP DOWN LIST

 

Yesterday my internet stopped working on my MR500. I took the sim out and put it back in my B535-333 (Three Router) and it worked fine. Nothing wrong with the Sim or Three service and contract and payments are fine. I called to make sure and all good on their end.

 

I tried multiple times to reseat the sim and I got it to work for about 2 minutes before it disconnected again.

 

The router is from Amazon and still under the 1 year warranty.

 

Please see screen shots and log file. Please help.

 


2018-10-01 00:01:22 [6] 4G: ERROR: Post event to MOBILE server failed, errno = 146 (Connection refused).

2018-10-01 00:01:22 [6] 4G: ERROR: Client communication with server failed.

2018-10-01 00:01:22 [6] 4G: ERROR: Post event to MOBILE server failed, errno = 146 (Connection refused).

2018-10-01 00:01:22 [6] 4G: ERROR: Client communication with server failed.

2018-10-01 00:01:23 [6] 4G: ERROR: Post event to MOBILE server failed, errno = 146 (Connection refused).

2018-10-01 00:01:23 [6] 4G: ERROR: Client communication with server failed.

2018-10-01 00:01:23 [6] 4G: ERROR: Post event to MOBILE server failed, errno = 146 (Connection refused).

2018-10-01 00:01:23 [6] 4G: ERROR: Client communication with server failed.

2018-10-01 00:01:25 [6] 4G: ERROR: Post event to MOBILE server failed, errno = 146 (Connection refused).

2018-10-01 00:01:25 [6] 4G: ERROR: Client communication with server failed.

2018-10-01 00:01:25 [6] 4G: ERROR: Post event to MOBILE server failed, errno = 146 (Connection refused).

2018-10-01 00:01:25 [6] 4G: ERROR: Client communication with server failed.

2018-10-01 00:01:26 [6] 4G: ERROR: Post event to MOBILE server failed, errno = 146 (Connection refused).

2018-10-01 00:01:26 [6] 4G: ERROR: Client communication with server failed.

2018-10-01 00:01:26 [6] 4G: ERROR: Post event to MOBILE server failed, errno = 146 (Connection refused).

2018-10-01 00:01:26 [6] 4G: ERROR: Client communication with server failed.

2018-10-01 00:01:26 [6] 4G: ERROR: updateLTE_ISP_File.

2018-10-01 00:01:26 [6] 4G: ERROR: Init raw table success.

2018-10-01 00:01:26 [6] 4G: ERROR: New sms count is 0

2018-10-01 00:01:26 [6] 4G: USER: open /tmp/usbcom, use /dev/ttyUSB1 default

2018-10-01 00:01:28 [6] 4G: ERROR: SetModemMode mode=0

2018-10-01 00:01:28 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:01:28 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:01:28 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:01:28 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:01:28 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:01:28 [6] 4G: ERROR: SEND AT

2018-10-01 00:01:28 [6] 4G: ERROR: GetBandSel

2018-10-01 00:01:28 [6] 4G: ERROR: MP_REQ_SET_MODEM_MODE res:
ERROR

2018-10-01 00:01:28 [6] 4G: ERROR: Set modem mode failed

2018-10-01 00:01:28 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:28 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:28 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:28 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:29 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:29 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:29 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:01:29 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:01:29 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:01:29 [6] 4G: ERROR: The IPPASS indication setup successfully.

2018-10-01 00:01:29 [6] 4G: ERROR: [band scan] parse band info failed.

2018-10-01 00:01:29 [6] 4G: ERROR: +GETCAPABILITY: LTE-FDD:B1,B3,B5,B7,B8,B20,B28
+GETCAPABILITY: LTE-TDD:B38,B40,B41
+GETCAPABILITY: WCDMA:B1,B3,B5,B8
+GETCAPABILITY: LTE-CATEGORY:CAT6
+GETCAPABILITY: LTE-CA:1
OK

2018-10-01 00:01:29 [6] 4G: ERROR: [band scan] lte band support mask: 0x1a0080800d5

2018-10-01 00:01:29 [6] 4G: ERROR: [band scan] umts band support mask: 0x95

2018-10-01 00:01:29 [6] 4G: ERROR: [band scan] category: cat6

2018-10-01 00:01:29 [6] 4G: ERROR: [band scan] DM band_support_mask: 0x1a0080800d5

2018-10-01 00:01:29 [6] 4G: ERROR: [band scan] DM lte_category = 6.

2018-10-01 00:01:29 [6] 4G: ERROR: [band scan] band sel mode is auto. band: 0x1a0080800d5

2018-10-01 00:01:29 [6] 4G: ERROR: Now modem band sel is 0x77d11c787fd90c30.

2018-10-01 00:01:29 [6] 4G: ERROR: Now will set band sel to 0x1a0080800d5.

2018-10-01 00:01:29 [6] 4G: ERROR: [band scan] band mask = 0x1a0080800d5

2018-10-01 00:01:29 [6] 4G: ERROR: set character failed!

2018-10-01 00:01:29 [6] 4G: ERROR: The PS registration state parse error.

2018-10-01 00:01:29 [6] 4G: ERROR: The PS registration state parse error.

2018-10-01 00:01:29 [6] 4G: ERROR: The CS registration state parse error.

2018-10-01 00:01:29 [6] 4G: ERROR: unknown reponse

2018-10-01 00:01:29 [6] 4G: ERROR: unknown reponse

2018-10-01 00:01:29 [6] 4G: ERROR: unknown reponse:+CME ERROR:RIL Disconnected

2018-10-01 00:01:29 [6] 4G: ERROR: set net selected network failed! ret = 1

2018-10-01 00:01:32 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:01:32 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:01:32 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:01:32 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:01:32 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:01:32 [6] 4G: ERROR: SEND AT

2018-10-01 00:01:34 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:34 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:34 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:34 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:34 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:34 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:34 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:01:34 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:01:34 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:01:37 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:01:37 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:01:37 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:01:37 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:01:37 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:01:37 [6] 4G: ERROR: SEND AT

2018-10-01 00:01:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:38 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:38 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:38 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:01:38 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:01:38 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:01:41 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:01:41 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:01:41 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:01:41 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:01:41 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:01:41 [6] 4G: ERROR: SEND AT

2018-10-01 00:01:41 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:41 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:41 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:41 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:41 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:41 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:41 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:01:41 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:01:41 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:01:43 [6] 4G: ERROR: unknown reponse:ERROR

2018-10-01 00:01:43 [6] 4G: ERROR: Sim Response Error!

2018-10-01 00:01:44 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:01:44 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:01:44 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:01:44 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:01:44 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:01:44 [6] 4G: ERROR: SEND AT

2018-10-01 00:01:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:01:44 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:01:44 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:01:44 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:01:47 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:01:47 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:01:47 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:01:47 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:01:47 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:01:47 [6] 4G: ERROR: SEND AT

2018-10-01 00:02:25 [6] 4G: ERROR: updateLTE_ISP_File.

2018-10-01 00:02:25 [6] 4G: ERROR: Init raw table success.

2018-10-01 00:02:25 [6] 4G: ERROR: New sms count is 0

2018-10-01 00:02:25 [6] 4G: USER: open /tmp/usbcom, use /dev/ttyUSB1 default

2018-10-01 00:02:27 [6] 4G: ERROR: SetModemMode mode=0

2018-10-01 00:02:27 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:02:27 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:02:27 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:02:27 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:02:27 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:02:27 [6] 4G: ERROR: SEND AT

2018-10-01 00:02:27 [6] 4G: ERROR: GetBandSel

2018-10-01 00:02:28 [6] 4G: ERROR: MP_REQ_SET_MODEM_MODE res:
ERROR

2018-10-01 00:02:28 [6] 4G: ERROR: Set modem mode failed

2018-10-01 00:02:28 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:28 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:28 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:28 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:28 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:28 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:28 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:02:28 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:02:28 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:02:29 [6] 4G: ERROR: The IPPASS indication setup successfully.

2018-10-01 00:02:29 [6] 4G: ERROR: [band scan] parse band info failed.

2018-10-01 00:02:29 [6] 4G: ERROR: +GETCAPABILITY: LTE-FDD:B1,B3,B5,B7,B8,B20,B28
+GETCAPABILITY: LTE-TDD:B38,B40,B41
+GETCAPABILITY: WCDMA:B1,B3,B5,B8
+GETCAPABILITY: LTE-CATEGORY:CAT6
+GETCAPABILITY: LTE-CA:1
OK

2018-10-01 00:02:29 [6] 4G: ERROR: [band scan] lte band support mask: 0x1a0080800d5

2018-10-01 00:02:29 [6] 4G: ERROR: [band scan] umts band support mask: 0x95

2018-10-01 00:02:29 [6] 4G: ERROR: [band scan] category: cat6

2018-10-01 00:02:29 [6] 4G: ERROR: [band scan] DM band_support_mask: 0x1a0080800d5

2018-10-01 00:02:29 [6] 4G: ERROR: [band scan] DM lte_category = 6.

2018-10-01 00:02:29 [6] 4G: ERROR: [band scan] band sel mode is auto. band: 0x1a0080800d5

2018-10-01 00:02:29 [6] 4G: ERROR: Now modem band sel is 0x77409c787fac28c0.

2018-10-01 00:02:29 [6] 4G: ERROR: Now will set band sel to 0x1a0080800d5.

2018-10-01 00:02:29 [6] 4G: ERROR: [band scan] band mask = 0x1a0080800d5

2018-10-01 00:02:29 [6] 4G: ERROR: set character failed!

2018-10-01 00:02:29 [6] 4G: ERROR: The PS registration state parse error.

2018-10-01 00:02:29 [6] 4G: ERROR: The PS registration state parse error.

2018-10-01 00:02:29 [6] 4G: ERROR: The CS registration state parse error.

2018-10-01 00:02:29 [6] 4G: ERROR: unknown reponse

2018-10-01 00:02:29 [6] 4G: ERROR: unknown reponse

2018-10-01 00:02:29 [6] 4G: ERROR: unknown reponse:+CME ERROR:RIL Disconnected

2018-10-01 00:02:29 [6] 4G: ERROR: set net selected network failed! ret = 1

2018-10-01 00:02:31 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:02:31 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:02:31 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:02:31 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:02:31 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:02:31 [6] 4G: ERROR: SEND AT

2018-10-01 00:02:31 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:31 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:31 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:32 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:34 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:34 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:34 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:02:34 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:02:34 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:02:37 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:02:37 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:02:37 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:02:37 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:02:37 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:02:37 [6] 4G: ERROR: SEND AT

2018-10-01 00:02:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:37 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:02:38 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:02:38 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:02:41 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:02:41 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:02:41 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:02:41 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:02:41 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:02:41 [6] 4G: ERROR: SEND AT

2018-10-01 00:02:41 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:41 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:41 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:41 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:41 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:41 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:41 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:02:41 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:02:41 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:02:42 [6] 4G: ERROR: The PS registration state parse error.

2018-10-01 00:02:42 [6] 4G: ERROR: The PS registration state parse error.

2018-10-01 00:02:43 [6] 4G: ERROR: Signal level RSSI parse error.

2018-10-01 00:02:43 [6] 4G: ERROR: The signal level indication parse failed.

2018-10-01 00:02:44 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:02:44 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:02:44 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:02:44 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:02:44 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:02:44 [6] 4G: ERROR: SEND AT

2018-10-01 00:02:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:02:44 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:02:44 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:02:44 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:02:47 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:02:47 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:02:47 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:02:47 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:02:47 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:02:47 [6] 4G: ERROR: SEND AT

2018-10-01 00:03:25 [6] 4G: ERROR: updateLTE_ISP_File.

2018-10-01 00:03:25 [6] 4G: ERROR: Init raw table success.

2018-10-01 00:03:25 [6] 4G: ERROR: New sms count is 0

2018-10-01 00:03:25 [6] 4G: USER: open /tmp/usbcom, use /dev/ttyUSB1 default

2018-10-01 00:03:27 [6] 4G: ERROR: SetModemMode mode=0

2018-10-01 00:03:27 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:03:27 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:03:27 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:03:27 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:03:27 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:03:27 [6] 4G: ERROR: SEND AT

2018-10-01 00:03:27 [6] 4G: ERROR: GetBandSel

2018-10-01 00:03:27 [6] 4G: ERROR: MP_REQ_SET_MODEM_MODE res:
ERROR

2018-10-01 00:03:27 [6] 4G: ERROR: Set modem mode failed

2018-10-01 00:03:27 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:27 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:27 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:27 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:28 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:28 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:28 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:03:28 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:03:28 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:03:28 [6] 4G: ERROR: The IPPASS indication setup successfully.

2018-10-01 00:03:29 [6] 4G: ERROR: [band scan] parse band info failed.

2018-10-01 00:03:29 [6] 4G: ERROR: +GETCAPABILITY: LTE-FDD:B1,B3,B5,B7,B8,B20,B28
+GETCAPABILITY: LTE-TDD:B38,B40,B41
+GETCAPABILITY: WCDMA:B1,B3,B5,B8
+GETCAPABILITY: LTE-CATEGORY:CAT6
+GETCAPABILITY: LTE-CA:1
OK

2018-10-01 00:03:29 [6] 4G: ERROR: [band scan] lte band support mask: 0x1a0080800d5

2018-10-01 00:03:29 [6] 4G: ERROR: [band scan] umts band support mask: 0x95

2018-10-01 00:03:29 [6] 4G: ERROR: [band scan] category: cat6

2018-10-01 00:03:29 [6] 4G: ERROR: [band scan] DM band_support_mask: 0x1a0080800d5

2018-10-01 00:03:29 [6] 4G: ERROR: [band scan] DM lte_category = 6.

2018-10-01 00:03:29 [6] 4G: ERROR: [band scan] band sel mode is auto. band: 0x1a0080800d5

2018-10-01 00:03:29 [6] 4G: ERROR: Now modem band sel is 0x771edc787f87e260.

2018-10-01 00:03:29 [6] 4G: ERROR: Now will set band sel to 0x1a0080800d5.

2018-10-01 00:03:29 [6] 4G: ERROR: [band scan] band mask = 0x1a0080800d5

2018-10-01 00:03:29 [6] 4G: ERROR: set character failed!

2018-10-01 00:03:29 [6] 4G: ERROR: The PS registration state parse error.

2018-10-01 00:03:29 [6] 4G: ERROR: The PS registration state parse error.

2018-10-01 00:03:29 [6] 4G: ERROR: The CS registration state parse error.

2018-10-01 00:03:29 [6] 4G: ERROR: unknown reponse

2018-10-01 00:03:29 [6] 4G: ERROR: unknown reponse

2018-10-01 00:03:29 [6] 4G: ERROR: unknown reponse:+CME ERROR:RIL Disconnected

2018-10-01 00:03:29 [6] 4G: ERROR: set net selected network failed! ret = 1

2018-10-01 00:03:31 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:03:31 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:03:31 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:03:31 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:03:31 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:03:31 [6] 4G: ERROR: SEND AT

2018-10-01 00:03:31 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:33 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:33 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:33 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:33 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:33 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:33 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:03:33 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:03:33 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:03:36 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:03:36 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:03:36 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:03:36 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:03:36 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:03:36 [6] 4G: ERROR: SEND AT

2018-10-01 00:03:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:37 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:03:37 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:03:37 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:03:40 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:03:40 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:03:40 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:03:40 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:03:40 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:03:40 [6] 4G: ERROR: SEND AT

2018-10-01 00:03:40 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:40 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:40 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:40 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:41 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:41 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:41 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:03:41 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:03:41 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:03:42 [6] 4G: ERROR: The PS registration state parse error.

2018-10-01 00:03:42 [6] 4G: ERROR: The PS registration state parse error.

2018-10-01 00:03:42 [6] 4G: ERROR: Signal level RSSI parse error.

2018-10-01 00:03:42 [6] 4G: ERROR: The signal level indication parse failed.

2018-10-01 00:03:44 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:03:44 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:03:44 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:03:44 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:03:44 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:03:44 [6] 4G: ERROR: SEND AT

2018-10-01 00:03:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:44 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:03:44 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:03:44 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:03:44 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:03:47 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:03:47 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:03:47 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:03:47 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:03:47 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:03:47 [6] 4G: ERROR: SEND AT

2018-10-01 00:04:25 [6] 4G: ERROR: updateLTE_ISP_File.

2018-10-01 00:04:25 [6] 4G: ERROR: Init raw table success.

2018-10-01 00:04:25 [6] 4G: ERROR: New sms count is 0

2018-10-01 00:04:25 [6] 4G: USER: open /tmp/usbcom, use /dev/ttyUSB1 default

2018-10-01 00:04:27 [6] 4G: ERROR: SetModemMode mode=0

2018-10-01 00:04:27 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:04:27 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:04:27 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:04:27 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:04:27 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:04:27 [6] 4G: ERROR: SEND AT

2018-10-01 00:04:27 [6] 4G: ERROR: GetBandSel

2018-10-01 00:04:27 [6] 4G: ERROR: MP_REQ_SET_MODEM_MODE res:
ERROR

2018-10-01 00:04:27 [6] 4G: ERROR: Set modem mode failed

2018-10-01 00:04:27 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:27 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:27 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:27 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:28 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:28 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:28 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:04:28 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:04:28 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:04:29 [6] 4G: ERROR: The IPPASS indication setup successfully.

2018-10-01 00:04:29 [6] 4G: ERROR: [band scan] parse band info failed.

2018-10-01 00:04:29 [6] 4G: ERROR: +GETCAPABILITY: LTE-FDD:B1,B3,B5,B7,B8,B20,B28
+GETCAPABILITY: LTE-TDD:B38,B40,B41
+GETCAPABILITY: WCDMA:B1,B3,B5,B8
+GETCAPABILITY: LTE-CATEGORY:CAT6
+GETCAPABILITY: LTE-CA:1
OK

2018-10-01 00:04:29 [6] 4G: ERROR: [band scan] lte band support mask: 0x1a0080800d5

2018-10-01 00:04:29 [6] 4G: ERROR: [band scan] umts band support mask: 0x95

2018-10-01 00:04:29 [6] 4G: ERROR: [band scan] category: cat6

2018-10-01 00:04:29 [6] 4G: ERROR: [band scan] DM band_support_mask: 0x1a0080800d5

2018-10-01 00:04:29 [6] 4G: ERROR: [band scan] DM lte_category = 6.

2018-10-01 00:04:29 [6] 4G: ERROR: [band scan] band sel mode is auto. band: 0x1a0080800d5

2018-10-01 00:04:29 [6] 4G: ERROR: Now modem band sel is 0x77a21c787fbc52d0.

2018-10-01 00:04:29 [6] 4G: ERROR: Now will set band sel to 0x1a0080800d5.

2018-10-01 00:04:29 [6] 4G: ERROR: [band scan] band mask = 0x1a0080800d5

2018-10-01 00:04:29 [6] 4G: ERROR: set character failed!

2018-10-01 00:04:29 [6] 4G: ERROR: The PS registration state parse error.

2018-10-01 00:04:29 [6] 4G: ERROR: The PS registration state parse error.

2018-10-01 00:04:29 [6] 4G: ERROR: unknown reponse

2018-10-01 00:04:29 [6] 4G: ERROR: unknown reponse

2018-10-01 00:04:29 [6] 4G: ERROR: unknown reponse:+CME ERROR:RIL Disconnected

2018-10-01 00:04:29 [6] 4G: ERROR: The CS registration state parse error.

2018-10-01 00:04:29 [6] 4G: ERROR: set net selected network failed! ret = 1

2018-10-01 00:04:31 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:04:31 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:04:31 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:04:31 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:04:31 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:04:31 [6] 4G: ERROR: SEND AT

2018-10-01 00:04:33 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:33 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:33 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:33 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:33 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:33 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:33 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:04:33 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:04:33 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:04:36 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:04:36 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:04:36 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:04:36 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:04:36 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:04:36 [6] 4G: ERROR: SEND AT

2018-10-01 00:04:36 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:36 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:36 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:37 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:37 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:04:37 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:04:37 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:04:40 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:04:40 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:04:40 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:04:40 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:04:40 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:04:40 [6] 4G: ERROR: SEND AT

2018-10-01 00:04:40 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:40 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:40 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:40 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:40 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:40 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:40 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:04:40 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:04:40 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:04:42 [6] 4G: ERROR: The PS registration state parse error.

2018-10-01 00:04:42 [6] 4G: ERROR: The PS registration state parse error.

2018-10-01 00:04:42 [6] 4G: ERROR: Signal level RSSI parse error.

2018-10-01 00:04:42 [6] 4G: ERROR: The signal level indication parse failed.

2018-10-01 00:04:43 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:04:43 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:04:43 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:04:43 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:04:43 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:04:43 [6] 4G: ERROR: SEND AT

2018-10-01 00:04:43 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:43 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:43 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:43 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:43 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:43 [6] 4G: WARN: Event (0x00000000) not found its logic thread.

2018-10-01 00:04:43 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:04:43 [6] 4G: ERROR: The CS registration indication setup failed.

2018-10-01 00:04:43 [6] 4G: ERROR: The PS registration indication setup failed.

2018-10-01 00:04:46 [6] 4G: ERROR: AT+CGDCONT=1

2018-10-01 00:04:46 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:04:46 [6] 4G: ERROR: AT+CFUN=1

2018-10-01 00:04:46 [6] 4G: ERROR: AT+DUMPEN=0

2018-10-01 00:04:46 [6] 4G: ERROR: AT+GTLOGEN=0

2018-10-01 00:04:46 [6] 4G: ERROR: SEND AT

  0      
 
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#1
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3 Reply
Re:NO INTERNET on MR500 Three UK
2023-03-27 11:50:12

  @nasaspaceboy 

 

Hi, except for the Three SIM card, do you still have any other different SIM card? If so, please test if other SIM card works on this MR500 or not.

 

In addition, for this Three SIM card, please also try to insert it into your smartphone and enable phone hotspot, then check if other devices could access the internet when connected to the phone hotspot. If so, please contact our support team via support.forum@tp-link.com with Subject "Forum 604012 no internet on MR500 with Three UK" to follow up the case.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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  0  
#2
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Re:NO INTERNET on MR500 Three UK
2023-03-27 12:01:40

  @Sunshine Thanks for the reply.

 

Yes, I've tried both my EE simcard and my wife's THREE sim card from our phones in the router to see if I can use data services but nothing.

  0  
  0  
#3
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Re:NO INTERNET on MR500 Three UK
2023-03-28 07:22:27

  @nasaspaceboy 

 

Hi, there is a newer firmware on our official website, please download it and update it manually via web interface to see if it helps:

https://www.tp-link.com/en/support/download/archer-mr500/#Firmware

 

If it still doesn't work with any of the SIM cards, please email support.forum@tp-link.com with subject "Forum 604012 No internet on MR500 Three UK" and provide the new system log file.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#4
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Helpful: 0

Views: 820

Replies: 3

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