Airtel 4G frequent disconnect with TL-MR100

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Airtel 4G frequent disconnect with TL-MR100

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Airtel 4G frequent disconnect with TL-MR100
Airtel 4G frequent disconnect with TL-MR100
2023-03-31 10:39:07
Model: TL-MR100  
Hardware Version: V1
Firmware Version: 210601

Recently, I bought the TL-MR100 to use as an Airtel 4G dongle. However, the internet connection is frequently disconnecting. If I place my mobile in the same location, I get a stable network, but when I place the TL-MR100 there, the connection frequently disconnects. Can someone help me fix the problem?

 

It's the worst performance by TP-Link."

  0      
  0      
#1
Options
4 Reply
Re:Airtel 4G frequent disconnect with TL-MR100
2023-03-31 10:52:19

Hello TP Link,

 could you pls help to come out of the problem?

  0  
  0  
#2
Options
Re:Airtel 4G frequent disconnect with TL-MR100
2023-04-03 03:54:47

  @jjj_111 
 

Hi, 

 

1. Please try to download the latest firmware for MR100 V1 on the following website and update it manually via web interface:

https://www.tp-link.com/en/support/download/tl-mr100/v1/#Firmware

 

2. If the problem still happens, please share with us screenshots of Advanced->Status page, Advanced->Network->Internet page when the issue exists, then go to Advanced->System Tools->System Log page to save a log file(before rebooting)

 

3. Please pay attention to the Band on Advanced->Status page, if it changes a lot especially when internet stops working, please select 4G band manually to see if it would be more stable: How to select 4G band manually on the web interface of LTE Gateway Routers

 

4. How often does it usually happen? and will it recover automatically or you have to reboot the router to get internet again?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#3
Options
Re:Airtel 4G frequent disconnect with TL-MR100
2023-04-22 06:29:01

  @jjj_111 

 

still problem is not solved. Pls suggest to solve the problem

File:
Doc1.docxDownload
  0  
  0  
#4
Options
Re:Airtel 4G frequent disconnect with TL-MR100
2023-04-23 08:26:38

  @jjj_111 

 

Hi, according to the screenshots of status page and also system log, the MR100 LTE connection is working fine, no LTE disconnection is logged, may I know if those screenshots were taken when the problem happened?

 

If not, please take the screenshots and save a system log file again after the problem happens. 

 

Besides, when the issue happens, will all client devices lose internet at the same time? and will it recover automatically or you have to restart the MR100 to get internet again?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#5
Options