Homeshield Pro protection turns off by itself regularly despite valid subscription
Hello,
I have a valid, running subscription for Homeshield Pro for my Archer AX90.
When I use Tether to connect to the router, the bottom bar shows the following options:
Home, Clients, Security, Family, Tools
When I click on Security, it shows 3 lines: Web Protection, Intrusion Prevension and IoT Protection, all are Inactive. When I click one to activate, they all activate and remain so for the day but the next day or so they are again inactive. It keeps turning off the protection after a while.
What can be done for the protection to remain always on?