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VR300 - VLAN and 802.1Q setting

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VR300 - VLAN and 802.1Q setting

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VR300 - VLAN and 802.1Q setting
VR300 - VLAN and 802.1Q setting
2023-05-12 08:24:02 - last edited 2023-05-17 02:17:04
Model: Archer VR300  
Hardware Version: V1
Firmware Version: 1.2.0 0.8.0 v009c.0 200706 r75268n

hi all, 

 

I've got some issue configuring the router for internet connection .

 

ISP is Fibra.city, italy. 

all was working fine for 1 year, then suddenly I lost internet connection. connection LED is on, fixed, green, but no internet traffic. 

ISP says that they are able to see the connected device. 

 

I've re-configured the modem as required:

IP, Subnetmask, Gateway, DNS Pr, DNS Sec. and VLAN in the quick setup. 

(it works with static IP, not with a dynamic one)

 

I've re-contacted ISP and they asked me to configure VLAN100 in the IPTV menu and activate the 802.1Q. this last step is a kind of complicated because I cannot find this parameter in the configuration menu. 

 

How hsould I abilitate it? do you have any idea of what else I may need to check?

 

thank you

 

Alessandro

 

 

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Re:VR300 - VLAN and 802.1Q setting-Solution
2023-05-16 16:45:25 - last edited 2023-05-17 02:17:04

  @Sunshine 

 

thank you!

 

actually today the connection miracously restarted. I would say that the problem was on the ISP provider then.

 

I include anyway the configuration should it be useful for anyone else and should you see anything wrong.

 

connection is VDSL, static IP, FFTC, 

 

thank you for the support!

 

Alessandro

 

 

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Re:VR300 - VLAN and 802.1Q setting
2023-05-16 07:05:08

  @lisander_8s 

 

Hi, 802.1Q usually means the VLAN Tagging, and it should be enough to configure VLAN ID.

 

In addition, are you using Static IP as the WAN connection type? 

If it still doesn't connect to the internet, please let us know the type of your line like ADSL or VDSL, and what the WAN connection type is such as PPPoE, Dynamic IP etc. they should be given by your ISP. 

 

By the way, please share with us screenshots of the whole Advanced->status page and Advanced->Network->Internet page, along with the LED status of your VR300 especially the DSL and Internet LEDs.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:VR300 - VLAN and 802.1Q setting-Solution
2023-05-16 16:45:25 - last edited 2023-05-17 02:17:04

  @Sunshine 

 

thank you!

 

actually today the connection miracously restarted. I would say that the problem was on the ISP provider then.

 

I include anyway the configuration should it be useful for anyone else and should you see anything wrong.

 

connection is VDSL, static IP, FFTC, 

 

thank you for the support!

 

Alessandro

 

 

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Re:VR300 - VLAN and 802.1Q setting
2023-05-17 02:17:37

  @lisander_8s 

 

Thank you very much for the update and valuable information. Glad to hear that it is working fine now!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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