Deco s4 wont connect after set up red lights on

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Deco s4 wont connect after set up red lights on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco s4 wont connect after set up red lights on
Deco s4 wont connect after set up red lights on
2023-09-20 16:04:40
Model: Deco S4  
Hardware Version: V2
Firmware Version: cannot check inside

The Deco wont connect to the internet. I have hard reseted the units, changed main units with the slaves, reseted the modem. Nothing works. It was working fine until it got red one day and now it not working. As soon as I set the network and the unit tries to connect to the internet it turns red and I have no access. Nothing that I tried worked. 

Can you please help?  

 

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Re:Deco s4 wont connect after set up red lights on
2023-09-20 16:08:07
Even though I am connected to the unit, the app acts as there is no deco connected and wants me to start choosing the unit to set up. But I am on the unit.
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