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SSID configuration lost after reboot of device

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SSID configuration lost after reboot of device

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SSID configuration lost after reboot of device
SSID configuration lost after reboot of device
2023-10-27 23:02:45
Model: TL-WPA8631P KIT  
Hardware Version: V4
Firmware Version: Last version

Hello. I have the WPA8631P KIT. there some issues present on the web interfase. The SSID configuration is lost after reboot of the device and some other things are not working (like Time Settings).

There is also an issue that the device can't find my Archer AX20 Router that has OneMesh compatibility.

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Re:SSID configuration lost after reboot of device
2023-10-31 07:37:54

  @Federosario 

 

Hi, thank you very much for posting on TP-Link community.

1. Does the SSID configuration lost every time when you reboot the powerline extender? or just happens randomly?

2. Except for the SSID, will other configurations such as password etc. lose as well? which could confirm if it is reset to factory defaults completely.

3. Normally is your SSID on the powerline extender the same as that of your router or different?

4. For the OneMesh issue, please provide hardware and firmware version of both the router and the powerline extender, also share with us some screenshots to show the problem and error message etc..

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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