Archer C6 Internet drop

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer C6 Internet drop

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C6 Internet drop
Archer C6 Internet drop
2023-11-09 20:40:24
Tags: #wifi drop
Model: Archer C6  
Hardware Version: V2
Firmware Version: 1.3.7 Build 20220613 rel.64828(4555)

Hello, sometimes there is an internet outage on the computer. This interruption lasts for 5 seconds, then it automatically connects back to the wifi. Connection loss occurs in the "send ack ip" situation. For example:

 

 

This appears in the system log when there is an internet outage. How can I solve it? Thanks in advance.

  0      
  0      
#1
Options
5 Reply
Re:Archer C6 Internet drop
2023-11-10 06:30:47

  @Brummerh 

 

Hi, do you mean all the other client devices are working fine, only this computer is affected?

When the issue happens, it shows the wireless connection disconnects completely, or it still shows connected but no internet access?

 

You could try changing the WiFi channel and channel width on Advanced->Wireless->Wireless Settings page to see if it would be more stable.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#2
Options
Re:Archer C6 Internet drop
2023-11-10 07:17:14

  @Sunshine Only computer is affected. First seconds it shows the internet symbol, but then wifi disconnects and connect back immediately. It lasts 5 seconds.

  0  
  0  
#3
Options
Re:Archer C6 Internet drop
2023-11-10 07:31:27

  @Brummerh 

 

Please try to change the WiFi channel and channel width to see if it helps, if not, please let us know which WiFi band has the issue, also provide the model no. of your computer and its wireless adapter.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#4
Options
Re:Archer C6 Internet drop
2023-11-10 15:36:35
I tried to change channel and width but problem still occurs. My laptop's model is HP Pavilion g6 notebook pc Wireless adaptor is Сетевой адаптер Broadcom 802.11n
  0  
  0  
#5
Options
Re:Archer C6 Internet drop
2023-11-13 01:49:47

  @Brummerh 

 

Hi, how often does the issue happen? and please connect the same computer to any other WiFi and monitor if the issue happens as well.

Since the issue only happens with this computer, we need to confirm if it is this computer issue or not.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#6
Options

Information

Helpful: 0

Views: 517

Replies: 5

Tags

wifi drop
Related Articles