Home Network Community > All Threads > Solid red light on m9 plus satellite units - was perfect since march 2020
< All Threads

Solid red light on m9 plus satellite units - was perfect since march 2020

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Solid red light on m9 plus satellite units - was perfect since march 2020

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Solid red light on m9 plus satellite units - was perfect since march 2020
Solid red light on m9 plus satellite units - was perfect since march 2020
2023-11-21 22:37:47 - last edited 2023-11-24 06:19:59
Model: Deco M9 Plus  
Hardware Version:
Firmware Version: 1.2.11 build 20190926 rel 55727

Hi all,

 

All 3 M9s were all Woking perfectly since 2020 and started acting up a few days ago. Both satellite units will go solid red- have to reboot units to recover but issue will re-occur in a letter a hours ... removed the units from mesh, added them again.. same issue. 
removed the units from mesh, did a hard reset on each unit, added them again.. same issue. 
I am going mad and my wife is working from home but I am not so it is very difficult situation... I need help please !!! 
 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:Solid red light on m9 plus satellite units - was perfect since march 2020-Solution
2023-11-22 00:20:59 - last edited 2023-11-24 06:19:59

  @Nickdublin 

 

Start with upgrading firmware on your Deco M9 Plus unit to newer. Firmware 1.2 is so old, it can't be upgraded through Deco app. Follow this document: How to Update the Firmware of Deco and use Method 3 from it. After successful upgrade, future firmware upgrades will be done through Deco app.

 

It is possible firmware upgrade will address whatever issue suddenly appeared.

Recommended Solution
  1  
  1  
#2
Options
2 Reply
Re:Solid red light on m9 plus satellite units - was perfect since march 2020-Solution
2023-11-22 00:20:59 - last edited 2023-11-24 06:19:59

  @Nickdublin 

 

Start with upgrading firmware on your Deco M9 Plus unit to newer. Firmware 1.2 is so old, it can't be upgraded through Deco app. Follow this document: How to Update the Firmware of Deco and use Method 3 from it. After successful upgrade, future firmware upgrades will be done through Deco app.

 

It is possible firmware upgrade will address whatever issue suddenly appeared.

Recommended Solution
  1  
  1  
#2
Options
Re:Solid red light on m9 plus satellite units - was perfect since march 2020
2023-11-22 20:11:11
Hi Alexandre, It worked (it seems) - will monitor but thank you !
  1  
  1  
#3
Options

Information

Helpful: 0

Views: 367

Replies: 2

Related Articles
Deco m9 Plus solid red light
1389 1
M9 Solid Red Light
735 3
Solid red light
2524 0
Red blinking light Deco M9 plus
725 0
Deco unit light is solid red
2103 0
M9 plus satellite disconnects every hour with red led
754 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.