Extra deco is causing problems

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Extra deco is causing problems

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Extra deco is causing problems
Extra deco is causing problems
2023-12-12 17:42:14 - last edited 2023-12-16 09:57:21
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

Hello

 

I have a three story house with a M9 at each level. At the top floor i noticed slow wifi speeds. I found powering off the Deco at this level radicaly improved the wifi speeds! How can this be? It seems that powering the deco up again did not disrupt the speed.

 

Im mystified is there an explanation please

 

Thank you

 

Stephen

  0      
  0      
#1
Options
1 Accepted Solution
Re:Extra deco is causing problems-Solution
2023-12-16 09:57:13 - last edited 2023-12-16 09:57:21

  @Tonmeister 

 

Im getting nowhere with  thsi. Maybe the deco is faulty?

 

I can confirm my imac is connected to the deco in the room. The download speed is 149mps if i disconnect that deco the download speed goes up to 269 mps.

Ill simply leave it disconected. all the diagnostics say the sytem is fine,

 

Thanks anyway

Recommended Solution
  0  
  0  
#6
Options
5 Reply
Re:Extra deco is causing problems
2023-12-14 06:05:03

@Tonmeister You need to set up connection preference on your Deco:

 

How to select a preferred signal source on the Deco App (part 1)

Just a M4 (2-pack) user who regrets buying it
  0  
  0  
#2
Options
Re:Extra deco is causing problems
2023-12-15 19:32:21

  @ImtiazAli 

 

Thank you for your reply. much apprieciated.

 

Ill give it a go

 

Cheers

 

 

  0  
  0  
#3
Options
Re:Extra deco is causing problems
2023-12-16 09:17:05

  @Tonmeister 

 

Sorry I don't think this will work. The interface your link opens seems to be for a ios device. I am using a imac and the only way to access settings seems to be via a web browser which does not display these options.

 

Thanks anyway

 

Stephen

  0  
  0  
#4
Options
Re:Extra deco is causing problems
2023-12-16 09:41:32

  @Tonmeister 

 

My aplogies i now realise you can chance these settings for any device. Its not obvious BTW, ive done what you suggest so lets hope. It was connected to the floor below as it happens

 

Cheers

  0  
  0  
#5
Options
Re:Extra deco is causing problems-Solution
2023-12-16 09:57:13 - last edited 2023-12-16 09:57:21

  @Tonmeister 

 

Im getting nowhere with  thsi. Maybe the deco is faulty?

 

I can confirm my imac is connected to the deco in the room. The download speed is 149mps if i disconnect that deco the download speed goes up to 269 mps.

Ill simply leave it disconected. all the diagnostics say the sytem is fine,

 

Thanks anyway

Recommended Solution
  0  
  0  
#6
Options

Information

Helpful: 0

Views: 426

Replies: 5

Related Articles