Archer C6 crashing

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Archer C6 crashing

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Archer C6 crashing
Archer C6 crashing
2023-12-16 15:27:54
Model: Archer C6  
Hardware Version: V2
Firmware Version: 1.3.7 Build 20220613 rel.64828(4555)

Hello,

 

I have the above mentioned router for about 3,5 years, worked quite fine, use it as AP only. From time to time, 2,4 wifi went out (ethernet worked). It happened maybe once a month, maybe even less, no big deal.

However recently it got worse, whole main SSID goes down (both 2,4 and 5), as well as management. Router is non responsive, cannot login through ethernet or the app. Ethernet and suprisingly guest network still work fine. The only option is restart, then everything is good again. however it is now happening every 2-3 days. 

I've tried factory reset, have the newest official update. Cannot change much settings since it is in AP mode. 

I thought it might be overheating, had it laying on some stuff, so I elevated the whole router on 4 "legs", is not hot at alll now, has good ventilation, and it did it again.

 

Any idea what else I could try or is it just going out and needs to be replaced?

 

Thank you all for reading and possible advice. 

 

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#1
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Re:Archer C6 crashing
2024-01-05 01:39:35

  @RussellCZ 

 

Try to change the 2.4G and 5G WiFi channel, when management doesn't work, try pinging the router LAN IP address via Ethernet connection.

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#2
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Re:Archer C6 crashing
2024-01-05 17:40:57

  @QRene Thank you for your response.

 

I'll try the channel, if it let's me in AP mode, is quite bareboned on C6. 

Is currently out and I pinged it over ethernet, all received and good. However nothing showing in the app or over web interface. Most devices over wifi are off and unable to connect, for some reason it seems some on 2,4 are still on.

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#3
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