Archer AX73 randomly reboots after adding OneMesh device

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Archer AX73 randomly reboots after adding OneMesh device

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Archer AX73 randomly reboots after adding OneMesh device
Archer AX73 randomly reboots after adding OneMesh device
2024-01-01 00:48:16 - last edited 2024-01-11 08:28:29
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.3.5 Build 20230919 rel.12938(4555)

Hello I'm experiencing randomly reboots right after I added OneMesh device as satellite device. The OneMesh device is RE705x. Sometime the router reboots several times a day, randomly without any patterns, sometimes once per few days.

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Re:Archer AX73 randomly reboots after adding OneMesh device-Solution
2024-01-11 07:57:06 - last edited 2024-01-11 08:28:29

  @Sunshine hi, I am sending the info already today - it seems that after installing the beta version of the firmaware, the problems with unexpected restarts (every 30 minutes) stopped immediately. So far, the AX73 V1 router with the RE700X extender in EasyMesh mode has been running for more than 2 days without reboots.

 

With regard to other users with AX73 V1, I recommend releasing the new firmware version for them as soon as possible.

 

Thank you very much for your help.

 

 

 

 

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Re:Archer AX73 randomly reboots after adding OneMesh device-Solution
2024-01-22 06:27:28 - last edited 2024-01-22 06:27:32

Hi All,

 

If anyone has similar issue, please refer to the workaround provided in this thread: Archer AX73 V1&V2 might reboot automatically when working together with some Range Extenders

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Archer AX73 randomly reboots after adding OneMesh device
2024-01-01 09:20:05 - last edited 2024-01-01 09:23:01

  @eradev I've noticed the same with my AX73. Mesh device I have is a TP-Link HX220. Seems to occur once per day for the past few weeks since the EasyMesh compatibility update became available. Haven't had time to troubleshoot, so not sure if a factory reset/reconfigure of my router will fix it. Was just googling and found this article, so I thought I'd add my 2c to say that I'm having the same issue.

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Re:Archer AX73 randomly reboots after adding OneMesh device
2024-01-01 10:57:04
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Re:Archer AX73 randomly reboots after adding OneMesh device
2024-01-02 07:21:07

  @eradev 

 

Hi, I've sent you a private message, please check and let us know if it solves the problem.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Archer AX73 randomly reboots after adding OneMesh device
2024-01-02 07:21:42

settz wrote

  @eradev I've noticed the same with my AX73. Mesh device I have is a TP-Link HX220. Seems to occur once per day for the past few weeks since the EasyMesh compatibility update became available. Haven't had time to troubleshoot, so not sure if a factory reset/reconfigure of my router will fix it. Was just googling and found this article, so I thought I'd add my 2c to say that I'm having the same issue.

  @settz 

 

Hi, is your AX73 hardware version V1 as well? If so, please also check the private message.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Archer AX73 randomly reboots after adding OneMesh device
2024-01-02 07:37:55

  @Sunshine Yes it is a V1. Got your PM, cheers.

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Re:Archer AX73 randomly reboots after adding OneMesh device
2024-01-05 22:24:42 - last edited 2024-01-05 22:30:27

Sunshine wrote

settz wrote

  @eradev I've noticed the same with my AX73. Mesh device I have is a TP-Link HX220. Seems to occur once per day for the past few weeks since the EasyMesh compatibility update became available. Haven't had time to troubleshoot, so not sure if a factory reset/reconfigure of my router will fix it. Was just googling and found this article, so I thought I'd add my 2c to say that I'm having the same issue.

  @settz 

 

Hi, is your AX73 hardware version V1 as well? If so, please also check the private message.

  @Sunshine hi, can you please send us a message publicly? That is, how to solve the problem with AX73 V1 restarts immediately after performing a firmware update to version 1.3.5 with OneMesh extenders in the network. According to what I found, the AX73 V2 had the same problem, for which a firmware fix was released at the beginning of December 2023. Why isn't the same fix also released for the same bug on AX73 V1 (we already have January 2024 today)? Evidently, everyone who installs firmware 1.3.5 (and uses extenders in OneMesh mode) gets this error.

The release of a patch for V1 is also very important because you cannot downgrade the firmware after installing this version of the firmware.

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Re:Archer AX73 randomly reboots after adding OneMesh device
2024-01-05 22:37:30 - last edited 2024-01-06 15:51:08

  @Sunshine To be sure, I am sending info on what and when was fixed in the firmware for AX73 V2:

 

Archer AX73(EU)_V2_1.0.12 Build 20231023

Download
Published Date: 2023-12-08 Language: Multi-language File Size: 44.08 MB

Modifications and Bug Fixes:
1. Fixed the bug that router works with certain Range Extender models may have automatic restart issues;
2. Fixed the bug that Link aggregation is enabled and the client cannot obtain IP addresses;
3. Enhance device security.

 

Please do the same for the AX73 V1 - thank you very much.

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Re:Archer AX73 randomly reboots after adding OneMesh device
2024-01-08 02:53:11

  @AX73 Hi, actually the AX73 V1 issue was reported and found much later than AX73 V2, we've provided a beta firmware for AX73 V1 via private message and would like some users tested it before publishing it on the community, I will send it to you as well and please let us know the results after monitoring for some time.

 

@settz May I know if it is still stable now and no more auto reboots in your case?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Archer AX73 randomly reboots after adding OneMesh device
2024-01-08 07:53:08

  @Sunshine 

 

Hi, I'll try it as soon as I get home. For your information - as I found out on Friday (2024-01-05) that the EasyMesh system was causing the restarts, I turned it off and since then there have been no unexpected restarts.
So I will test the new beta firmware version with EasyMesh enabled and send info at the end of the week. thank you very much, Tomas Danek

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Re:Archer AX73 randomly reboots after adding OneMesh device
2024-01-08 10:49:04

  @AX73 

 

That is okay, looking forward to your update.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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