AX6000 broadcasts local network, says it has internet but doesn’t broadcast

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AX6000 broadcasts local network, says it has internet but doesn’t broadcast

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX6000 broadcasts local network, says it has internet but doesn’t broadcast
AX6000 broadcasts local network, says it has internet but doesn’t broadcast
2024-01-04 20:55:45 - last edited 2024-01-31 07:56:36

Returned home from holidays to find that we had no internet. I immediately connected straight from the ISP modem to a computer through the same ethernet that was plugged into the router and internet worked. 
The router broadcasts both hard drives I have connected to it no problem. 
I immediately thought firmware update problem but even restoring it to factory doesn't resolve the issue. Help, please! I am at my whit's end. 

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Re:AX6000 broadcasts local network, says it has internet but doesn’t broadcast-Solution
2024-01-04 21:17:28 - last edited 2024-01-31 07:56:36

  @Bobomonkeyrage 

 

Watch this video for how to setup your router with your ISP modem.

If after that you still have no internet access watch this video for how to troubleshoot.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
Recommended Solution
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Re:AX6000 broadcasts local network, says it has internet but doesn’t broadcast-Solution
2024-01-04 21:17:28 - last edited 2024-01-31 07:56:36

  @Bobomonkeyrage 

 

Watch this video for how to setup your router with your ISP modem.

If after that you still have no internet access watch this video for how to troubleshoot.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
Recommended Solution
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