Hi Community,

I have a TP-Link Archer AX73(US) Ver 2.20 which I updated to the latest FW Version 1.0.12 Build 20231023 rel.42641(5553). Ever since the update, a month ago, all my non-Apple devices are unable to connect to the Wifi device. For some reason, only Apple devices are able to connect to the Wifi device, and ofcourse internet is working fine on devices which are indeed able to connect to the Wifi device. So, this is not an internet issue, this is an issue with connectivity to the WiFi device.

I tested various security options and in one of the scenarios I disabled security on the WiFi device after which my non-Apple devices were able to connect; which is a problem ofcourse.

Moreover, as a temporary option, I enabled Guest Wifi Network and disabled security on the Guest Wifi but quite strangely the devices were not able to connect even to the security disabled Guest Wifi. This is just mind baffling as the devices connect to regular WiFi with security disabled but not with Guest Wifi with security disabled.

There is something seriously wrong with the new FW; I seriously doubt it even quality tested before release. Although that my device is under warranty, Support has been quite useless.....they sent a couple of useless emails with questions which I had already answered in the initial support ticket which I promptly answered, after which there has been no response for the past 3 weeks almost. I had even requested them to share the previous FW version with steps to downgeade the Router but they have not bothered to reply. Have sent them a few emails as reminders but to no avail.

Now I am stuck with a Router which serves internet to only half my devices (Apple only, iPhones, iPad) but none of the other devices (Laptops from Dell, HP or Lenovo; Mobiles from Samsung, Xiaomi etc.). Anyone has a solution?