Landline is not working

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Landline is not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Landline is not working
Landline is not working
2024-03-09 15:54:16 - last edited 2024-04-08 08:41:49
Model: TL-MR6500v  
Hardware Version: V1
Firmware Version:

Landline is not working,when call to this number it's showing as switched off but WiFi is working,several time and several sim used but no use 

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Re:Landline is not working -Solution
2024-03-12 01:42:51 - last edited 2024-04-08 08:41:49

  @Koppapa 

 

There could be several reasons why VoLTE is not working. Here are some troubleshooting steps you can try to resolve the issue:

1.Check network coverage: Ensure that you're in an area with good LTE coverage.

2.Enable VoLTE: Generally, you can find the VoLTE option on Advanced > Telephony > Telephony Mode. Make sure Telephony Mode is VoLTE and VoLTE is enabled on the same page.

3. Check network mode settings: Go to Advanced > Network >Internet page, make sure Network Mode is 4G Preferred, also try 3G Only for comparison if there is still 3G service in your area

4.Update your router's firmware and ensure it is using the latest firmware.

5.Test with another VoLTE device: Insert the same SIM card into another VoLTE-compatible device, such as a smartphone, and observe if you can make and receive VoLTE calls. Pay attention to the network type displayed during the call (e.g., 4G LTE, 3G, 2G) to determine if the issue is specific to your device or the network.

 

If the issue persists, please contact TP-Link Support and provide results of above troubleshooting steps.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Landline is not working -Solution
2024-03-12 01:42:51 - last edited 2024-04-08 08:41:49

  @Koppapa 

 

There could be several reasons why VoLTE is not working. Here are some troubleshooting steps you can try to resolve the issue:

1.Check network coverage: Ensure that you're in an area with good LTE coverage.

2.Enable VoLTE: Generally, you can find the VoLTE option on Advanced > Telephony > Telephony Mode. Make sure Telephony Mode is VoLTE and VoLTE is enabled on the same page.

3. Check network mode settings: Go to Advanced > Network >Internet page, make sure Network Mode is 4G Preferred, also try 3G Only for comparison if there is still 3G service in your area

4.Update your router's firmware and ensure it is using the latest firmware.

5.Test with another VoLTE device: Insert the same SIM card into another VoLTE-compatible device, such as a smartphone, and observe if you can make and receive VoLTE calls. Pay attention to the network type displayed during the call (e.g., 4G LTE, 3G, 2G) to determine if the issue is specific to your device or the network.

 

If the issue persists, please contact TP-Link Support and provide results of above troubleshooting steps.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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