All LEDs off

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All LEDs off

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All LEDs off
All LEDs off
2024-04-07 10:16:23 - last edited 2024-04-08 06:25:36
Model: RE190  
Hardware Version:
Firmware Version:

After plugging into the electrical outlet, it flashes for about 10 seconds and then all the LEDs off. The app doesn't see the device. About year it was working fine. According to the videos (instructions), at least the power-on indicator LED should light up, but it also goes out. Not even after more than 5 minutes all LEDs remain off. Any advice?

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1 Accepted Solution
Re:All LEDs off-Solution
2024-04-07 10:23:21 - last edited 2024-04-08 06:25:36

  @OKY_cz 

 

Reset the RE to its factory defaults by pressing the reset button for about 10 seconds.

If after that the RE behaves the same then probably it went faulty - contact your local support.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
Recommended Solution
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#2
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1 Reply
Re:All LEDs off-Solution
2024-04-07 10:23:21 - last edited 2024-04-08 06:25:36

  @OKY_cz 

 

Reset the RE to its factory defaults by pressing the reset button for about 10 seconds.

If after that the RE behaves the same then probably it went faulty - contact your local support.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
Recommended Solution
  1  
  1  
#2
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