Deco E4 AC1200 / Keine Verbindung zum Apple Appstore trotz Internetverbindung
Hallo,
seit ca. 2 Wochen kann ich keine Apps aus dem Apple AppStore laden oder aktualisieren. Die Deco´s habe ich seit 6 Monaten als Repeater im Einsatz ohne Probleme. Die Internetverbindung ist stark und stabil, nur der AppStore hat anscheinend keine Verbindung oder wird blockiert. Es muss an den Deco´s liegen, denn ohne funktioniert alles bestens. Weiß jemand, ob es eine Einstellung gibt, die ich anpassen oder ändern muss? Firmware habe ich schon aktualisiert.
Danke
Andre
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Hi
Please refer to the following link to change the primary DNS to 8.8.8.8 and the secondary DNS to 8.8.4.4:
https://www.tp-link.com/support/faq/1855/
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Hello,
thanks for the reply and help.
I have changed the dns like written in the link. But the Problem was not solved.
regards
Andre
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Hi
It is recommended that you disconnect the Deco Wi-Fi and use mobile data to test whether you can download or update the APP from the APP store. Or you could try connecting to other Wi-Fi in your home.
If it is possible, please provide a screenshot or information of the error message in the APP store.
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Hello,
that is exactly the problem. With mobile data or in another wifi i can update Apps or download from the AppStore quick and without Problems. I have removed the deco and started the wifi from the normal Router. Then i could use the AppStore in normal way.
When i use the wifi from deco, i can not do this. And there is no error message. I can open the AppStore and see all the things inside, but i can not update oder load an App. AppStore is trying to load the whole time, but nothing is happen.
Fun fact:
Right now i have tested it again and now it is all okay! But only for few minutes. And i have done nothing.
Enclosed you can see a picture from the situation.
Maybe you have an idea what the problem can be?
regards
Andre
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