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How to remove offline cloud device from Tether App

How to remove offline cloud device from Tether App

How to remove offline cloud device from Tether App
How to remove offline cloud device from Tether App
2024-10-16 21:36:30 - last edited 2024-10-23 04:04:27
Tags: #Tether App Related
Model: Archer AX55  
Hardware Version:
Firmware Version:

I have the latest Andriod Tether app, and have a remnant Archer AX55 Cloud device that is Offline. This device is no longer managed by me and was only in my app for a short while when I orginally set it up.

 

How do I remove it?

 

I have tried a long press on the device in the app (no context menus pop up), and I can find no other way to delete it.

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#1
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1 Accepted Solution
Re:How to remove offline cloud device from Tether App-Solution
2024-10-23 03:47:03 - last edited 2024-10-23 04:04:27

  @TonkleChicken 

Hi,

Thanks for your update.

 

Please use the account bound to the device to send an email requesting the unbinding.

Send Email

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:How to remove offline cloud device from Tether App
2024-10-17 09:35:22

  @TonkleChicken 

Hi,

 

You can press the small i icon on the right, and to unbind the device.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:How to remove offline cloud device from Tether App
2024-10-17 09:41:04

  @Sunshine thanks, but that icon just takes me to an information / status screen with no option to delete or unbind. 

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#3
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Re:How to remove offline cloud device from Tether App
2024-10-18 02:21:16

  @TonkleChicken 

Hi,

Thanks for your update.

Could you please provide me with a screenshot or a shot video so I can better check?

Besides, may I know your APP version?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:How to remove offline cloud device from Tether App
2024-10-18 02:31:32 - last edited 2024-10-23 04:05:27

  @Sunshine I am using Android App Version 4.7.36 (Latest on Play Store) 

 

Attached are my screenshots. 

 

 

 

 

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#5
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Re:How to remove offline cloud device from Tether App-Solution
2024-10-23 03:47:03 - last edited 2024-10-23 04:04:27

  @TonkleChicken 

Hi,

Thanks for your update.

 

Please use the account bound to the device to send an email requesting the unbinding.

Send Email

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#6
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Re:How to remove offline cloud device from Tether App
2024-10-23 04:03:12

  @Sunshine - Thanks - I have submitted the support request.

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#7
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