Switch losing connection

Switch losing connection

Switch losing connection
Switch losing connection
a week ago
Model: LS1005G  
Hardware Version: V2
Firmware Version:

I've connected my Archer AX12 to my Hub LS1005G. I'm noticing that after a period of time (has varied every 10 mins), the switch is losing connection. I plug my 2 routers to my hub which is from hub LS1005G to the router 1 (my room) plugged in the port #2 and router 2 (my sister's room) port #3. It always disconnecting or losing its connection but after I try disconnecting my sister's router, it worked (my room's router). I don't why our 2 routers cannot process by our hub LS1005G even though before it is working well.

Help me with this please, I do not want to waste money to always by router/hub

PS. it is my third time to change router

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#1
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5 Reply
Re:Switch losing connection
a week ago

  @PrincePCKET 

 

Hi, thanks for posting question here.

When did you  purchase the switch? you may to swap the ports for your two routers or change different ports on the switch to confirm whether the problem only follows the port3.

It is also suggested to contact local support for direct help.

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#2
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Re:Switch losing connection
a week ago

  @Marvin_S Hello, I already tried all of the ports, it still lose its connection every time I plug the 2 routers. Any more ways to fix this?

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#3
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Re:Switch losing connection
a week ago

  @PrincePCKET 

 

Hi, may I confirm what is your exact network topology?

Except the switch and two routers, do you have a main router/modem router?

 

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#4
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Re:Switch losing connection
a week ago

  @PrincePCKET 

 

Hi, may I confirm what is your exact network topology?

Except the switch and two routers, do you have a main router/modem router?

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#5
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Re:Switch losing connection
Sunday

  @PrincePCKET Yes I have a main modem/router. It is the modem/router of our network provider. Sorry, I don't have idea what is the network topology.

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