Internet speed problem

Internet speed problem

Internet speed problem
Internet speed problem
Sunday - last edited Yesterday

I have two BE230 models, and Chunghwa Telecom (Little Turtle) upgraded them to 300MB a few days ago.
1. My connection method is Little Turtle》TL-SG105 switch》BE230. Is there any wrong connection?
2. I used a network speed tester to measure that the size is less than 300MB. How should I deal with it? Is there anything missing in the settings?

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Re:Internet speed problem-Solution
Monday - last edited Yesterday

Hi  @Deyu 

 

Are both of your BE230s connected to the switch directly via wires? Did you set Mesh network for these two BE230 routers?

The speed that you tested is the wired speed of the router or the wireless speed? If possible, please connect the router directly to Chunghwa Telecom (Little Turtle) and then test the speed again.

That is, remove the switch and change the connection method to Chunghwa Telecom (Little Turtle)—BE230. If the speed is still slow, what is it approximately?

 

If you are experiencing slow Internet speed with your TP-Link Archer Router, here are some steps to help troubleshoot the issue:

1. Please use https://www.speedtest.net or the speedtest APP/CLI(https://www.speedtest.net/apps) for testing speed accurately.

2. Please make sure the speed of your ISP/Modem is good by connecting a PC directly into the ISP Modem/Router.

3. To verify wired(Ethernet) speed of your Router, please connect the PC directly into the LAN ports of the Router, make sure all Ethernet cables are CAT5E and above.

4. When testing with wireless, please connect your phone/laptop to the high speed network (5G/6G) instead of 2.4G. In order to reach maximum throughput over wireless, put the phone/Laptop next to the Router.

5. If the speed is limited to 100M, please check the router WAN or LAN specification on the TP-Link official website, if they are 100Mbps ports, the actual internet speed will not be higher than 100Mbps.

6. If the upload speed is slow, please confirm with the internet service provider how much upload speed they provide, and connect your device to your modem directly to test whether the upload speed is normal.

7. Here are some tips which might improve the speed of your Archer Router:

    1) If Ethernet speed is slower than expected, please try different Ethernet cables (CAT5E or above) on the Router.

    2) Disable QoS, please access http://tplinkwifi.net and go to Advanced >> QoS to disable it.

    3) Disable Parental Control, please go to Advanced >> Parental Control to disable it.

    4) If wireless speed is slower than expected, please go to Advanced >> Wireless Settings to change the 5GHz Wi-Fi channel, you may try different channels to find the best one for your environment.

    5) Disable SIP ALG and UPNP, please go to Advanced >> NAT Forwarding >> UPNP to disable UPNP, go to Advance >> Security to disable SIP ALG.

    6) Try a few other speedtest servers, other servers might reach better speeds.

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#2
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Re:Internet speed problem-Solution
Monday - last edited Yesterday

Hi  @Deyu 

 

Are both of your BE230s connected to the switch directly via wires? Did you set Mesh network for these two BE230 routers?

The speed that you tested is the wired speed of the router or the wireless speed? If possible, please connect the router directly to Chunghwa Telecom (Little Turtle) and then test the speed again.

That is, remove the switch and change the connection method to Chunghwa Telecom (Little Turtle)—BE230. If the speed is still slow, what is it approximately?

 

If you are experiencing slow Internet speed with your TP-Link Archer Router, here are some steps to help troubleshoot the issue:

1. Please use https://www.speedtest.net or the speedtest APP/CLI(https://www.speedtest.net/apps) for testing speed accurately.

2. Please make sure the speed of your ISP/Modem is good by connecting a PC directly into the ISP Modem/Router.

3. To verify wired(Ethernet) speed of your Router, please connect the PC directly into the LAN ports of the Router, make sure all Ethernet cables are CAT5E and above.

4. When testing with wireless, please connect your phone/laptop to the high speed network (5G/6G) instead of 2.4G. In order to reach maximum throughput over wireless, put the phone/Laptop next to the Router.

5. If the speed is limited to 100M, please check the router WAN or LAN specification on the TP-Link official website, if they are 100Mbps ports, the actual internet speed will not be higher than 100Mbps.

6. If the upload speed is slow, please confirm with the internet service provider how much upload speed they provide, and connect your device to your modem directly to test whether the upload speed is normal.

7. Here are some tips which might improve the speed of your Archer Router:

    1) If Ethernet speed is slower than expected, please try different Ethernet cables (CAT5E or above) on the Router.

    2) Disable QoS, please access http://tplinkwifi.net and go to Advanced >> QoS to disable it.

    3) Disable Parental Control, please go to Advanced >> Parental Control to disable it.

    4) If wireless speed is slower than expected, please go to Advanced >> Wireless Settings to change the 5GHz Wi-Fi channel, you may try different channels to find the best one for your environment.

    5) Disable SIP ALG and UPNP, please go to Advanced >> NAT Forwarding >> UPNP to disable UPNP, go to Advance >> Security to disable SIP ALG.

    6) Try a few other speedtest servers, other servers might reach better speeds.

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