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My Router keeps disconnecting from the internet

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My Router keeps disconnecting from the internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My Router keeps disconnecting from the internet
My Router keeps disconnecting from the internet
2014-01-06 06:58:43 - last edited 2021-08-06 03:05:08
Region : Canada

Model : TL-WR1042ND

Hardware Version : V1

Firmware Version : wr1042nv1_en_3_15_7_up_boot(130923)

ISP : Eastlink

Infomation
-Not the ISP's doing
-The "SyS" light turns off
-Tried upgrading the firmware(did not work)
- Disconnects every 2-5 mins
-Purchased 1 month ago
Temp. Solution -Unplugging and re-plugging it back in the restart the router.
I need a Perm Solution by tonight, or else I'm returning it and giving a terrible review and getting it off shelves.
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#1
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7 Reply
Re:My Router keeps disconnecting from the internet
2014-01-06 22:29:09
First - Did you make factory default reset on the router and again make configuration?
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#2
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Re:My Router keeps disconnecting from the internet
2014-01-07 12:06:01
Yes I have, I infact replaced the router, But now it is doing the samething!
I have my suspicions that it's my ISP's doing but I've contacted them and they did noting to my settings
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#3
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Re:My Router keeps disconnecting from the internet
2014-01-07 14:02:23
It looks strange because you have change a router.What wan type do you select?When you have disconnected,you can log into the router page to see if you have the wan IP.
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#4
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Re:My Router keeps disconnecting from the internet
2014-01-10 00:27:51

chrome wrote

It looks strange because you have change a router.What wan type do you select?When you have disconnected,you can log into the router page to see if you have the wan IP.

Yes, I have the right WAN selected (PPOPE) and no, The router just stops working. Like I can't go to 192.168.0.1 to change or fix the problem, I have to unplug it and replug it in.
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#5
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Re:My Router keeps disconnecting from the internet
2014-01-10 04:20:40
I have to unplug it and replug it in.

Do you say about RJ45 plug i WAN port?
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#6
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Re:My Router keeps disconnecting from the internet
2014-01-10 12:48:41
No, The Power Chord.
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#7
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Re:My Router keeps disconnecting from the internet
2014-01-10 12:52:04

jimasek wrote

Do you say about RJ45 plug i WAN port?


no, The Power Chord. I'm getting really frustrated with this device. I even called Tech Support, and the problem is still occurring
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#8
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Information

Helpful: 1

Views: 1921

Replies: 7

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