Deco M5 units started losing connection intermittently

Deco M5 units started losing connection intermittently

Deco M5 units started losing connection intermittently
Deco M5 units started losing connection intermittently
3 weeks ago - last edited Thursday
Model: Deco M5  
Hardware Version:
Firmware Version: 1.7.8 Build 20240719 Rel. 70981

Hello all,

 

I don't really know how to start investigating this issue, but one of my deco units has started to lose connection intermittently.

Has there been an update rollout that could start to cause this? Can I check logs for any traces for something weird?

I've got a homelab and I gather data, so according to my grafana board, the issue started on 2025-02-04 10:30:00 GMT+3 :

 

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1 Accepted Solution
Re:Deco M5 units started losing connection intermittently -Solution
3 weeks ago - last edited Thursday

   @DictumMortuum 

 

Hi, thanks for posting question here.

It is suggested to follow the second situation in this guide to troubleshoot:

The internet connection is unstable or suddenly stops working when connected to the Deco network?

Please share the detailed results of the steps you try if you need further advice.

Best regards.

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#2
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1 Reply
Re:Deco M5 units started losing connection intermittently -Solution
3 weeks ago - last edited Thursday

   @DictumMortuum 

 

Hi, thanks for posting question here.

It is suggested to follow the second situation in this guide to troubleshoot:

The internet connection is unstable or suddenly stops working when connected to the Deco network?

Please share the detailed results of the steps you try if you need further advice.

Best regards.

Recommended Solution
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  1  
#2
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