Region : Canada

Model : TD-W8968

Hardware Version : V3

Firmware Version :

ISP :

Hello All,

I have this issue that appeared all of a sudden : the connexion works without any problems when I plug my computer with a cable to the modem, but the connexion drops the moment I activate the WIFI on the back of the modem. It will hold for a few minutes then the it loses all DSL signal, and try to reconnect several times but fails, and the only way to fix it is to turn it off and on again. Very irritating, as I now have a wireless modem that I have to use with a wire! I have tried resetting the modem twice, but it won't fix the issue. Once again the connexion works flawlessly when I use a LAN cable with the wifi button pressed off, but when I turn the Wifi on, I lose the connexion completely.
Any ideas on how I could fix this? Much appreciated!