Parental Control Not working
I have attempted to set up parental controls without success.
I received the VX420-G2h router from my NBN provider, but they informed me that they do not have access to this setting and cannot assist.
The setup process appears straightforward. However, despite watching tutorial videos and reading the modem's manuals and guides, I have been unable to get it to work.
Steps I have taken:
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Navigated to the Parental Control > Advanced Menu
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Enabled Parental Control (toggle switched on – Green/Blue)
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Clicked on "Add"
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Selected "View Existing Devices"
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Chose the device to restrict
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Set the Effective Time
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Clicked "OK"
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Entered a description
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Checked the "Enable" box
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Clicked "OK"
Additionally, I activated Content Restriction, added keywords to the Blacklist, and saved the settings.
However, even after saving everything and restarting the modem, the settings remain visible but are not applied to the restricted device.
@Matt_1979 Thank you for your reply.
The app recommended in the link doesn't support my router. I also followed the steps for the web based. Unfortunately, the issue is not fixed yet. I also flushed dns as recommended.
Here is the photos of the steps I take:
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At this stage, I just wanted to chck the parental control restrict the access to the internet and didn't add any keywords.
Can you please let me know if any other steps should be taken?