Cannot connect to NBN via modem
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Cannot connect to NBN via modem
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : 0.6.0 1.0 v0001.0
ISP : Exetel
A couple of weeks ago i got my i got connected to the NBN and tried to connect via my TD-VD3631 that Exetel had provided. Currently i can connect to the internet via a PPPoE connection i have created on my PC but i cannot get a connection to run through my modem. This means i cant use wifi or connect any of my other devices.
I spent around 80 min on the phone to exetel a few nights ago going through the set up of the modem. According to them all my settings are correct but it still does not work.
Am i missing something or do i have a faulty device?
Any advice would be greatly appreciated
Model : TD-VG3631
Hardware Version : V1
Firmware Version : 0.6.0 1.0 v0001.0
ISP : Exetel
A couple of weeks ago i got my i got connected to the NBN and tried to connect via my TD-VD3631 that Exetel had provided. Currently i can connect to the internet via a PPPoE connection i have created on my PC but i cannot get a connection to run through my modem. This means i cant use wifi or connect any of my other devices.
I spent around 80 min on the phone to exetel a few nights ago going through the set up of the modem. According to them all my settings are correct but it still does not work.
Am i missing something or do i have a faulty device?
Any advice would be greatly appreciated