TD W8961ND Modem Issues

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TD W8961ND Modem Issues

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TD W8961ND Modem Issues
TD W8961ND Modem Issues
2015-04-01 18:37:53
Region : India

Model : TD-W8961ND

Hardware Version :

Firmware Version :

ISP : BSNL


Hi,

I have few issues with TD W8961ND modem. I bought this modem in Nov last year.

It worked fiwn for few days. But i am seeing below issues from past 2 months
1. DSL line goes down and re-syncs every 5-10 mins (checked with service provider says OK from his side)
2. Modem hangs cant open 192.168.1.1 home page all LEDS are stable green

Recovery options
1. Multiple reboot
2. Power off wait for sometime and then power on

Please help what can be done

-Gokul
  0      
  0      
#1
Options
4 Reply
Re:TD W8961ND Modem Issues
2015-04-01 20:02:55
Go to interface setup, enable "Always on"

Go to advanced setup -->ADSL settings to try different ADSL mode
  0  
  0  
#2
Options
Re:TD W8961ND Modem Issues
2015-04-06 14:29:07
I had tried both but still having same issue...
  0  
  0  
#3
Options
Re:TD W8961ND Modem Issues
2015-04-10 09:12:56
How about upgrading the firmware? You tried g.dmt?
If it won't help, check the replacement procedure in India here.
http://www.tp-link.in/support/rma/
  0  
  0  
#4
Options
TD W8961ND Modem Issues
2015-04-16 15:30:14
This is good use modem
  0  
  0  
#5
Options

Information

Helpful: 0

Views: 830

Replies: 4

Related Articles