Model :

Hardware Version : TD-W9980 v1 00000000

Firmware Version : 0.6.0 1.12 v0021.0 Build 150507 Rel.40130n

ISP : BT Infinity 1

Hi,

I recently bought a TP-Link TD-W9980 to replace my BT Home Hub 5, which was dropping connection several times a day. I have the BT infinity 1 package.
Setup went fine and it was up and running in no time, and all seemed good for the first couple of day, unfortunately today I have had 3 disconnects.

When I set the router up I just used the quick setup feature and only had to put a username and password in to get things working. Are there other settings I should of changed as well? I have tried turning off UPnP as I read that helps, but didn’t in my case.

Below is a section of my log file in case anyone knows what's going wrong. There seems to be a timeout at 18:31:15? Any help would be very much appreciated.

2015-08-05 18:10:45 [5] DSL: xDSL Enter Showtime!!
2015-08-05 18:10:49 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00003b75)]
2015-08-05 18:10:54 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00003b75)]
2015-08-05 18:11:04 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00003b75)]
2015-08-05 18:11:24 [3] PPP: ppp0 Timeout waiting for PADO packets
2015-08-05 18:11:24 [3] PPP: ppp0
2015-08-05 18:11:44 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00003bf4)]
2015-08-05 18:11:44 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 ]
2015-08-05 18:11:44 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x82 ]
2015-08-05 18:11:44 [6] PPP: ppp0 sent [LCP ConfAck id=0x82 ]
2015-08-05 18:11:44 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x1 ]
2015-08-05 18:11:44 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0x9d8d7764]
2015-08-05 18:11:44 [6] PPP: ppp0 rcvd [CHAP Challenge id=0x1 <979bba08941dbf65fcab23703218eb13d5f27c68a624e55a5cf1db76be7616
2015-08-05 18:11:44 [6] PPP: ppp0 sent [CHAP Response id=0x1 , name = "bthomehub@btbroadban
2015-08-05 18:11:44 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x26cb1f89]
2015-08-05 18:11:44 [6] PPP: ppp0 rcvd [CHAP Success id=0x1 "CHAP authentication success"]
2015-08-05 18:11:44 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 ]
2015-08-05 18:11:44 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0xb6 ]
2015-08-05 18:11:44 [6] PPP: ppp0 sent [IPCP ConfAck id=0xb6 ]
2015-08-05 18:11:44 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x1 2015-08-05 18:11:44 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 2015-08-05 18:11:44 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x2 2015-08-05 18:11:45 [5] DHCPD: Recv REQUEST from 28:E3:47:58:32:F4
2015-08-05 18:11:45 [5] DHCPD: Send ACK to 192.168.1.101
2015-08-05 18:11:46 [5] DHCPD: Recv REQUEST from 00:61:71:76:47:7F
2015-08-05 18:11:46 [5] DHCPD: Send ACK to 192.168.1.102
2015-08-05 18:11:48 [5] DHCPD: Recv REQUEST from 28:E3:47:58:32:F4
2015-08-05 18:11:48 [5] DHCPD: Send ACK to 192.168.1.101
2015-08-05 18:14:44 [5] DHCPD: Recv REQUEST from 8C:29:37:5C:32:3A
2015-08-05 18:14:44 [5] DHCPD: Send ACK to 192.168.1.105
2015-08-05 18:30:05 [5] DSL: xDSL Leave Showtime!!
2015-08-05 18:30:09 [5] DSL: xDSL Ready!!
2015-08-05 18:30:10 [3] PPP: ppp0 User request
2015-08-05 18:30:10 [3] PPP: ppp0 LCP down
2015-08-05 18:30:10 [4] PPP: ppp0 LCP down
2015-08-05 18:30:10 [6] PPP: ppp0 sent [LCP TermReq id=0x2 "User request"]
2015-08-05 18:30:13 [5] DSL: xDSL Handshake!!
2015-08-05 18:30:13 [6] PPP: ppp0 sent [LCP TermReq id=0x3 "User request"]
2015-08-05 18:30:15 [5] DSL: xDSL Training!!
2015-08-05 18:30:16 [3] PPP: ppp0 User request
2015-08-05 18:30:16 [3] PPP: ppp0
2015-08-05 18:30:40 [5] DSL: xDSL Enter Showtime!!
2015-08-05 18:30:40 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00003ef5)]
2015-08-05 18:30:45 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00003ef5)]
2015-08-05 18:30:55 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00003ef5)]
2015-08-05 18:31:15 [3] PPP: ppp0 Timeout waiting for PADO packets
2015-08-05 18:31:15 [3] PPP: ppp0
2015-08-05 18:31:36 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00003f74)]
2015-08-05 18:31:36 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 ]
2015-08-05 18:31:36 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x7b ]
2015-08-05 18:31:36 [6] PPP: ppp0 sent [LCP ConfAck id=0x7b ]
2015-08-05 18:31:36 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x1 ]
2015-08-05 18:31:36 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0x1a99b8ef]
2015-08-05 18:31:36 [6] PPP: ppp0 rcvd [CHAP Challenge id=0x1 2015-08-05 18:31:36 [6] PPP: ppp0 sent [CHAP Response id=0x1 <5f6b65fba483eea7390eb9207b7f622f>, name = "bthomehub@btbroadban
2015-08-05 18:31:36 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x5a0d0a4d]
2015-08-05 18:31:36 [6] PPP: ppp0 rcvd [CHAP Success id=0x1 "CHAP authentication success"]
2015-08-05 18:31:36 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 ]
2015-08-05 18:31:36 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0xed ]
2015-08-05 18:31:36 [6] PPP: ppp0 sent [IPCP ConfAck id=0xed ]
2015-08-05 18:31:36 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x1 2015-08-05 18:31:36 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 2015-08-05 18:31:36 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x2 2015-08-05 18:31:40 [5] DHCPD: Recv REQUEST from 8C:29:37:5C:32:3A
2015-08-05 18:31:40 [5] DHCPD: Send ACK to 192.168.1.105
2015-08-05 18:31:42 [5] DHCPD: Recv REQUEST from 00:61:71:76:47:7F
2015-08-05 18:31:42 [5] DHCPD: Send ACK to 192.168.1.102
2015-08-05 18:31:47 [5] DHCPD: Recv REQUEST from 28:E3:47:58:32:F4
2015-08-05 18:31:47 [5] DHCPD: Send ACK to 192.168.1.101