Model :

Hardware Version : Not Clear

Firmware Version :

ISP :

Hello everyone !
I bought this VPL one year ago, but it still doesn't work fine and I don't know why...
When I'm surfing on the web with my computer connected to the VPL, the connection is instable and my computer stays connected only few seconds.
But strangely, when I'm connected to the CPL using a VPN (PIA), the connection is more stable and I have (almost) no disconnection.
I contacted the TL support few days ago : they told me to upgrade the module, but the result is not conclusive.
Could you please help me to resolve this problem ?
Thank you by advance