Avast Webshields Stops Connection to TL-PS310U Print Server

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Avast Webshields Stops Connection to TL-PS310U Print Server

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Avast Webshields Stops Connection to TL-PS310U Print Server
Avast Webshields Stops Connection to TL-PS310U Print Server
2016-01-24 17:20:43
Model :

Hardware Version : Not Clear

Firmware Version :

ISP :

I have Avast on several computer that I want to connect to the Print Server. I installed the 310U software with Avast Shields off. All worked fine. When I switched the Webshilds back on I couldn't print. The computer is no longer able to access the PS. If I disable Avast Webshields all works fine again. Example: if I order a print I get a failed message (couldn't load driver) when I disable Avast Webshield, the computer makes the new usb connected noise, prints and then releases the printer and makes the usb disconnected noise. I have tried adding the PS address (192.168.0.9) to the Avast exclusions but this has not fixed the situation. Has anyone had a similar experience and been able to fix it. Thanks Bill
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#1
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5 Reply
I have same problem
2017-09-25 02:19:40
I have same problem exactly your description. How you fix this, please?
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#2
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Re:Avast Webshields Stops Connection to TL-PS310U Print Server
2017-09-26 08:49:25
No fix from TP-Link. And no feedback from Avast. Suggest you get a refund before it's too late...
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#3
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Re:Avast Webshields Stops Connection to TL-PS310U Print Server
2017-09-27 03:02:04
thank your for you answer billm. I check AVG antivirus but same problem too. If I disable AVG Webshields all works fine.
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#4
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Re:Avast Webshields Stops Connection to TL-PS310U Print Server
2017-09-28 16:09:17

elenesimo wrote

thank your for you answer billm. I check AVG antivirus but same problem too. If I disable AVG Webshields all works fine.


I read an article that said if you put an exception for the program into Avast then the Webshields would ignore and not block the action but I wasn't able to get it to work. Good luck..let me know if you can get it to work...
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#5
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Re:Avast Webshields Stops Connection to TL-PS310U Print Server
2017-09-29 00:25:20
Yes, I tried this, but did not get it either. Of course, if I can, let you know.
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#6
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