I am having a really frustrating experience with my Deco X50 V1.30 system. The network is completely unstable, and these problems have stuck around through multiple firmware versions. The strangest part is that I never had a single one of these issues when I was using my older Deco M5 system on the exact same setup.

I’ve already sent an email to support, but I wanted to check here to see if anyone else is dealing with these three main problems:

1. Connected but no internet: This happens randomly all day long and drives me crazy. My phone and laptop say they are fully connected to the Wi-Fi, but the actual internet completely stops working. When looking behind the scenes, the router seems stuck in a non-stop loop trying to talk to my internet provider's network.

2. Terrible range through walls: The wireless coverage drops off massively. Even if there is only a single wall between my device and the Deco, the internet instantly drops out or slows down to a crawl. My old Deco M5 handled the exact same walls perfectly.

3. Devices getting stuck on the wrong band: The system doesn't smoothly switch my devices between the 2.4 GHz and 5 GHz bands anymore. Interestingly, if I turn off the Beamforming feature in the settings, the range and switching improve a little bit—but that is a core feature I shouldn't have to disable just to get a stable connection.

If anyone has run into this or found a real settings workaround to fix it, please let me know. If any TP-Link team members need to look into this or need my logs, please email me directly.

Thanks!