Returned my VR900
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Returned my VR900
Model :
Hardware Version : Not Clear
Firmware Version :
ISP :
I've just returned my VR900. Initially I thought it was great except for the somewhat limited options regarding parental controls.
My HH5 had started to reboot and loose connection evrey couple of days. My speeds had gradually dropped from 55meg down to 38meg. I bought the VR900 based on reviews saying it was stable. After installation my speeds went up slightly to 40meg and then because I'd rebooted it multiple times in a day when setting it up I was put on a banded connection capped at 35meg. DLM had seen the reboots as instability on my line.
After an engineer visit and DLM reset the speeds increased up to 60meg but then the disconnects started to happen after a while. BT said it was a fault with my line and after a couple of engineer visits they traced it back to my router. They had checked all my connections and replaced a cable but the problem had supposedly persisted. The line was still faulting. I was asked to plug my HH5 back in and then the line fault cleared. This was obviously strange as my HH5 had been rebooting and loosing connection before which is why i bought the VR900 in the first place.
Two days later and the HH5 has lost connection only once during the night and is giving me 53meg DL and 14meg UL.
I checked with Amazon and I had only one day left before I could return the VR900. So I reluctantly returned it which is a shame because I wanted to give it another go. I still believe there may have been a problem with my line which they fixed during their checks, As my HH5 wasn't working before but now it appears to be fine. As such my VR900 may have been ok.
I'm tempted to go with a DSL-AC68U if not just for the UI and settings options which weren't very good on the VR900. But there are lots of people also complaining about these units. I may give one a go after using the HH5 for a few more days. At least I'll know if the HH5 is working or not. If the HH5 stays stable and the Asus gives me problems, I'll know for sure my Line is fine and I can just return the Asus.
The thing is Amazon have now dropped the price of the VR900 to £99.99. So I'm tempted to try another one just in case. They are refunding me the original £125 I paid so there would be a saving too.
Hardware Version : Not Clear
Firmware Version :
ISP :
I've just returned my VR900. Initially I thought it was great except for the somewhat limited options regarding parental controls.
My HH5 had started to reboot and loose connection evrey couple of days. My speeds had gradually dropped from 55meg down to 38meg. I bought the VR900 based on reviews saying it was stable. After installation my speeds went up slightly to 40meg and then because I'd rebooted it multiple times in a day when setting it up I was put on a banded connection capped at 35meg. DLM had seen the reboots as instability on my line.
After an engineer visit and DLM reset the speeds increased up to 60meg but then the disconnects started to happen after a while. BT said it was a fault with my line and after a couple of engineer visits they traced it back to my router. They had checked all my connections and replaced a cable but the problem had supposedly persisted. The line was still faulting. I was asked to plug my HH5 back in and then the line fault cleared. This was obviously strange as my HH5 had been rebooting and loosing connection before which is why i bought the VR900 in the first place.
Two days later and the HH5 has lost connection only once during the night and is giving me 53meg DL and 14meg UL.
I checked with Amazon and I had only one day left before I could return the VR900. So I reluctantly returned it which is a shame because I wanted to give it another go. I still believe there may have been a problem with my line which they fixed during their checks, As my HH5 wasn't working before but now it appears to be fine. As such my VR900 may have been ok.
I'm tempted to go with a DSL-AC68U if not just for the UI and settings options which weren't very good on the VR900. But there are lots of people also complaining about these units. I may give one a go after using the HH5 for a few more days. At least I'll know if the HH5 is working or not. If the HH5 stays stable and the Asus gives me problems, I'll know for sure my Line is fine and I can just return the Asus.
The thing is Amazon have now dropped the price of the VR900 to £99.99. So I'm tempted to try another one just in case. They are refunding me the original £125 I paid so there would be a saving too.
