My tp link av 500 connects to my router but has no internet acess

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My tp link av 500 connects to my router but has no internet acess

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My tp link av 500 connects to my router but has no internet acess
My tp link av 500 connects to my router but has no internet acess
2016-09-25 21:33:40
Model : TL-PA4010KIT

Hardware Version :

Firmware Version :

ISP :

Ive tried reseting my router and other methods but i still have no internet access they are linked and connected but tey are both in power strips as these dont have a socket hole in them. Might this be the problem?
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