vr600 can't connect to vdsl

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vr600 can't connect to vdsl

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vr600 can't connect to vdsl
vr600 can't connect to vdsl
2016-11-17 13:43:28
Model :

Hardware Version :

Firmware Version :

ISP :

Hello,
I have the archer vr600 and I can't connect to the internet with vdsl.
The modem is OK when I am on 15 mega but when my ISP change me to 40 mega, I am disconected.
Can't solved this after trying the support of the ISP.

I checked that I am configure in the modem for DSL --> VDSL2 (Annox A) which shuold be ok.

When I am choosing vdsl and not checking VLAN ID (since the isp said I don't need it), I am getting an error (I have attached two photos).

(I have update to the last firmware from tplink site).

Thanks,
Roy.
File:
tplink_a1.pngDownload
tplink_a2.pngDownload
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