Intermittent internet loss on Archer c9

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Intermittent internet loss on Archer c9

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Intermittent internet loss on Archer c9
Intermittent internet loss on Archer c9
2016-12-15 02:07:54
Model :

Hardware Version :

Firmware Version :

ISP :

I have an archer c9 router with a wired connection to my Netcomm NF4V modem. Probably once or twice a day I lose internet on the archer c9 router. The orange internet light starts showing. However, internet is still working if I connect directly to the netcomm modem. When I restart the archer c9, internet is restored on that router.

Any help would be appreciated.
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Re:Intermittent internet loss on Archer c9
2016-12-15 10:51:39
Hello,
May I know what's your internet service provider? And the disconnect issue happens at a specific time of a day or randomly?
Thanks.
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Re:Intermittent internet loss on Archer c9
2016-12-15 17:30:51

tplink wrote

Hello,
May I know what's your internet service provider? And the disconnect issue happens at a specific time of a day or randomly?
Thanks.


Hi, thanks for the reply.

The internet provider is Orcon. I am on a fibre network. I think the disconnect issues are random.

Kind regards,


Tony Norriss
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Re:Intermittent internet loss on Archer c9
2016-12-17 10:08:41
Problem fixed. The internet light went orange again. So I set the router to mirror the Mac address for my computer and the internet light went blue immediately.
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