@SteveWex They are based in Hong kong so won't see this till they get in in the morning. I also have stability issues with a new X50 PoE system :-(

Just an update on my sitatuion: TP link did a remote session and faster 90mins deduced: e4:5f:01:fe:43:32 is the MAC of the home assistant (192.168.68.136), and 192.168.68.59 is the IP of this...

@Joe6516 Tried factory reset but no joy for me, interent still disconnected and I was unable to transfer files wirelessly. At least it's more troubleshooting complete before the remote session on...

@Joe6516 Thanks i'll let you know how it goes, still can't use my new deco system for anything important as it drops internet about 7 or 8 times a day. Glad i didn't sell the old ones straight away!

@Joe6516 did the hard reset downgrade the firmware? I might try this over the weekend. I'm still waiting on my remote session with tp look support, I had to postpone as they are in Hong Kong time and...

Thanks for reply. I have a 4g router that I could trial as a modem. So I got a new deco system and connected to the ZTE router, but tthe network wasn't stable and my wife's work laptop kept cutting...