@Philindiss wow that's way too complicated for me, plus I don't have a windows computer, I have only had this router for a couple of months I have been very happy with it. I will try to get a...

@Philindiss please look at the previous replies to this thread to get an idea of what's going on I am using a deco x50 with a sim connection

I’m using a iPad and I bought the router from Amazon note I only have one deco

@Philindiss is there a way to connect the router to the app without a sim in the router? if there is I might have a chance

@Philindiss no the app keeps telling me I am offline please connect to the internet, that's the problem it wo

@Philindiss Hi, I think the root cause of this is the fact that it won't connect to the internet, I am using a known working sim so that's not the problem, looks like i have a bricked router...